Optimized the order routing system by introducing a comprehensive warehouse scoring mechanism to assess multiple factors such as ready-to-ship items, and consolidation, achieving a cost savings of $1.1M and improving the warehouse selection for order fulfillment.

Expanded the product-matching service by integrating a third-party retailer (Nordstrom), providing price comparisons to customers, leading to an increase of $1M in revenue. Designed job pipeline to extract 1.3M products from third-party retailer servers into the internal database, seamlessly matching products.

Enhanced the scraper tool by implementing Schema.org and extracting essential product information such as name, price, images, and metadata, resulting in a 25% increase in reliability.

Designed and implemented an email update system, leveraging Shopify webhooks and Iterable, to enhance control over communication for health products, and retail items, and provide real-time transparency in order status and tracking for customers.

Improved the internal Order Details page with more verbose fulfillment statuses and intuitive groupings to enhance user experience when reading and managing order information for the Operations team.

Built a data pipeline to update and standardize product dimensions resulting in more accurate data for shipping size and cost projections.

Initiated and executed a cost-savings plan to optimize resources by removing unused EC2 instances and images, and consolidating storage drives, resulting in a reduction of $3000 in monthly expenses.

Maintained and automated the deployment pipeline to QA stacks with Jenkins and Chef to ensure reliability and repeatability for daily deployments.

Managed and configured AWS EC2 images and instances to create production-like environments for engineers to test and develop new features.

Administered secure access controls, authorizing selected developers to utilize internal and external frameworks (AWS, JIRA, BIRST, Github, Servers, Email, etc.) while maintaining data security.

Participated in an on-call rotation to monitor and resolve all QA infrastructure issues to ensure stable environments for deployment and testing, and minimize downtime to produce more feature builds daily.

Utilized Jenkins and JUnit to rigorously test Webex functionality and features, ensuring the high-quality of the application.

Revitalized the automation library in a 3-week project for an offshore team to enhance application reliability through automation testing.

Worked on customized scripts to install specific versions of Webex onto Windows VMs, facilitating thorough compatibility testing.

Developed shell scripts to automate device registration to reduce manual interaction by 10 minutes/device.

Wrote Ansible playbooks to automate the installation of OpenStack to configure computer networks for Webex use and testing.

Integrated JUnit for Odomantus Client endpoints to dial into Webex calls to test different application functionalities and features.