# Joshua Cheung

> Software Engineer

Location: Alameda, California, United States
Profile: https://flows.cv/joshuacheung

https://www.joshtcheung.com has more about me. Come check it out!

## Work Experience
### Software Engineer @ Babylist
Jan 2021 – Jan 2023 | Oakland, California, United States
Optimized the order routing system by introducing a comprehensive warehouse scoring mechanism to assess multiple factors such as ready-to-ship items, and consolidation, achieving a cost savings of $1.1M and improving the warehouse selection for order fulfillment.
Expanded the product-matching service by integrating a third-party retailer (Nordstrom), providing price comparisons to customers, leading to an increase of $1M in revenue. Designed job pipeline to extract 1.3M products from third-party retailer servers into the internal database, seamlessly matching products.
Enhanced the scraper tool by implementing Schema.org and extracting essential product information such as name, price, images, and metadata, resulting in a 25% increase in reliability.
Designed and implemented an email update system, leveraging Shopify webhooks and Iterable, to enhance control over communication for health products, and retail items, and provide real-time transparency in order status and tracking for customers.
Improved the internal Order Details page with more verbose fulfillment statuses and intuitive groupings to enhance user experience when reading and managing order information for the Operations team.
Built a data pipeline to update and standardize product dimensions resulting in more accurate data for shipping size and cost projections.

### DevOps Engineer @ Birst
Jan 2019 – Jan 2021 | San Francisco Bay Area
Initiated and executed a cost-savings plan to optimize resources by removing unused EC2 instances and images, and consolidating storage drives, resulting in a reduction of $3000 in monthly expenses. 
Maintained and automated the deployment pipeline to QA stacks with Jenkins and Chef to ensure reliability and repeatability for daily deployments.
Managed and configured AWS EC2 images and instances to create production-like environments for engineers to test and develop new features.
Administered secure access controls, authorizing selected developers to utilize internal and external frameworks (AWS, JIRA, BIRST, Github, Servers, Email, etc.) while maintaining data security.
Participated in an on-call rotation to monitor and resolve all QA infrastructure issues to ensure stable environments for deployment and testing, and minimize downtime to produce more feature builds daily.

### Software Engineer @ Cisco
Jan 2019 – Jan 2019 | Milpitas, California
Utilized Jenkins and JUnit to rigorously test Webex functionality and features, ensuring the high-quality of the application.
Revitalized the automation library in a 3-week project for an offshore team to enhance application reliability through automation testing.
Worked on customized scripts to install specific versions of Webex onto Windows VMs, facilitating thorough compatibility testing.

### Technician @ UCSC Resnet
Jan 2017 – Jan 2019
-	Diagnose and remove malware, spyware, and other viruses from client computers to enhance device performance and protect user data
-	Provide critical campus-wide technical and networking support to students and faculty over the phone, online, or in person to resolve issues
-	Configure routers to be compatible with the UCSC network, granting students internet access within the campus residence

### Software Engineering Intern @ Cisco
Jan 2018 – Jan 2018 | Milpitas California
Developed shell scripts to automate device registration to reduce manual interaction by 10 minutes/device.
Wrote Ansible playbooks to automate the installation of OpenStack to configure computer networks for Webex use and testing.
Integrated JUnit for Odomantus Client endpoints to dial into Webex calls to test different application functionalities and features.

### Data Entry Operator @ L.F. Cochrane & Associates
Jan 2014 – Jan 2016 | San Leandro CA
-	Sorted and scanned 500+ client files to convert hard copies to electronic formats for easy server to client transfer
-	Organized confidential client records by updating information in cloud documents and Lacerte (tax/data entry software) for accountant to complete taxes for clients
-	Maintained close communication with supervisor by consistently reporting project’s progress to ensure completion and increase productivity


## Education
### Bachelor of Science (B.S.) in Computer Science
University of California, Santa Cruz


## Contact & Social
- LinkedIn: https://linkedin.com/in/joshua-cheung
- Website: https://www.joshcheung.info/

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Source: https://flows.cv/joshuacheung
JSON Resume: https://flows.cv/joshuacheung/resume.json
Last updated: 2026-03-20