•Established engineering processes, led technical planning and sprint execution, mentored new engineers, and shaped a team culture focused on scalable growth and accelerated delivery.
•Launched and scaled greenfield products through direct collaboration with customer and sales, clarifying needs, scoping MVPs, and expanding product capabilities to drive customer retention and business growth.
•Scaled the platform by migrating the API gateway from Node to Go, resolving scalability bottlenecks surfaced through observability, achieving a 10x container size reduction, 90% memory usage reduction, and a 3x increase in load capacity.
•Championed TypeScript adoption and developed composable internal libraries for query generation and reusable validation, accelerating feature delivery by ~99% (from 2 days to 30 minutes) and improving developer efficiency through standardized, and testable building blocks.
•Redesigned backend validation and client-facing error handling to provide actionable messaging, reducing customer-reported issues by ~30% and enabling Customer Success teams to shift from reactive support to higher-value initiatives.