# Joshua Jung

> Senior Product Designer at JPMorgan Chase & Co.

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/joshuajung

Innovative User Experience Designer with 4+ years of experience in designing products for global brands. Skilled in collaborating with cross-functional stakeholders, understanding requirements, and providing creative solutions to enhance user experience. Proficient in creating wireframes, flow diagrams, mockups, and high-fidelity prototypes to communicate user experience. Demonstrated experience in advocating for design-centered changes, refinements, and improvements.

## Work Experience
### Senior Product Designer @ JPMorganChase
Jan 2023 – Present | New York City Metropolitan Area

### User Experience Designer @ IBM iX
Jan 2021 – Jan 2023 | New York, New York, United States
- Led design strategy and create products for global brands resulting in increased customer satisfaction
- Collaborated with cross-functional teams, integrating user feedback to create thoughtful, user-centered solutions
- Conducted design sessions for distinguished designers and stakeholders to showcase proposed strategies and prototypes, resulting in the successful implementation of design solutions
- Developed reworked financial management systems and credit card experiences for enterprise-level clients, resulting in a significant increase in user engagement and satisfaction
- Worked with product managers and engineers to understand business requirements and translate them into effective design solutions

### User Experience Designer @ DecisionMapper
Jan 2019 – Jan 2021 | New York, New York
- Utilized user feedback to improve design solutions for consultant tools, design systems, and social media products
- Collaborated with technical and design teams to create user flows and build prototypes
- Designed user experiences across multiple platforms, including desktop and mobile applications
- Developed and presented design briefs, wireframes, flow diagrams, storyboards, and high-fidelity prototypes to stakeholders

### Office Assistant @ New York University
Jan 2016 – Jan 2018 | New York, New York
Work-study position responsible for filing and managing the admin data base in Orthodontics department

### Program Intern @ Thankster.com
Jan 2016 – Jan 2016
- Utilized automation API to create an effortless order management system for online orders
- Built a painless information harvesting tool using Python and Zapier


## Education
### Bachelor’s Degree in Computer Science
New York University


## Contact & Social
- LinkedIn: https://linkedin.com/in/joshua-jung-bb328910a
- Website: https://www.joshuaijung.com/

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Source: https://flows.cv/joshuajung
JSON Resume: https://flows.cv/joshuajung/resume.json
Last updated: 2026-02-23