Led design on both enterprise and consumer including mobile service app, service.tesla.com, parts catalog, and more.

Led design of mobile service app, an enterprise app with thousands of monthly active users, working agile to quickly introduce new features matching business needs and scale service to meet worldwide demands.

Led design for vehicle inspection flows, reducing a long process to about a minute, saving the business and the customer time and money.

Redesigned Tesla service portal leading to a sharp increase of active users.

Worked on the Xbox team designing support integration, personalization, and onboarding experiences across the product ecosystem.

Worked on the Unified Feedback Model to unify how users experience giving feedback across endpoints, as well as supported evangelism efforts.

Established research, design frameworks, and presented recommendations to executive leadership resulting in ecosystem-wide changes.

Worked on the bank’s internal design consultancy, charting and driving multiple projects

including website redesigns and designing fin-tech solutions, such as a personal finance app that reduces the wallet to a single card.

Led intern design teams through product design process.

Work has resulted in patents.

Received full-time return offer.