# Josie Ng > Senior Product Designer @ Block | Design Mentor Location: Seattle, Washington, United States Profile: https://flows.cv/josie Hi! I’m Josie ✨ I'm a seasoned Product Designer, UI/UX Designer, and Website Designer of 15+ years with international experience by way of San Francisco, New York City, Shanghai, Hong Kong, Strasbourg, and now Seattle. I'm passionate about crafting data-driven design solutions to human problems, and turning ideas into tangible experiences for people to enjoy. I also have a soft spot for startups, where chaos and change are the only constants. I’m known to be a creative that is empathetic, open to collaboration, cultivating community and saying ‘yes’ to any new adventure. When I'm not busy pushing pixels to perfection, you'll often find me stretching at the local yoga studio, eating my way through whatever city I'm in, and petting every street kitty I meet. Beyond design, I'm deeply passionate about yoga and all things holistic health. I'm a certified Yoga Alliance RYT 200 teacher and IIN certified Holistic Health & Wellness Coach. I'm incredibly inspired by and open to collaborating with businesses that strive to make a positive impact on our planet 🌱 If you’re looking for a curious creative who is open to collaboration, loves cultivating community, and has a passion for conscious design, I'd love to chat! Say hello at: josie@josieng.com You can view a selection of my work at www.josieng.com ## Work Experience ### Senior Product Designer @ Block Jan 2024 – Present - Lead end-to-end design for the Afterpay Merchant Experience, from onboarding to business hub to payment integrations. - Own the UX strategy and drive the vision for a seamless, merchant-first experience. - Collaborate cross-functionally with product, engineering, and design to align on business and user needs, ensuring scalable and impactful design solutions. ### Freelance Product Designer, Squarespace & Shopify Website Designer @ Unknown Jan 2022 – Present | Seattle, Washington, United States - Empowering women in business through creative strategy and website design in Squarespace and Shopify platforms. - Launched 25+ projects for global clients across US, Europe & Asia, driving significant business growth and online visibility. - Designed and developed a Shopify contract template shop for an international legal expert and consultancy firm. - Boosted SEO and organic traffic by 2x months consecutively for a boudoir photography studio through a Squarespace 7.1 website refresh. - Successfully transformed and migrated an acupuncture clinic's Squarespace 7.1 site, resulting in increased SEO traffic and new leads within the first week. ### Design Mentor @ Designlab Jan 2020 – Present - Provide custom 1:1 mentorship in design, UX/UI, and product design life cycle - Empower mentees through tailored guidance in 4-week and 6-month intensive courses - Successfully nurture students' professional growth, achieving notable outcomes - Foster impactful mentorship relationships with a strong commitment to their development - Featured courses: UX Academy, Career Services, UX Foundations, UI Design ### Principal Product Designer @ Neat, A Rapyd company Jan 2022 – Jan 2023 ### Senior Product Designer @ Neat, A Rapyd company Jan 2020 – Jan 2022 | Hong Kong SAR - Key projects I contributed to: Neat Business Card Launch, Neat Mobile App, Neat Business Dashboard, Monthly Spend Limit, Optimizing Make a Payment ### Design Lead | PayMe from HSBC @ HSBC Jan 2020 – Jan 2020 | Hong Kong SAR - Oversaw UI & UX teams in resource planning, team management, people/career development - Collaborated with key stakeholders, cross-functional departments and various teams to successfully deliver projects on time and under pressure Key projects I contributed to: PayMe Redesign, PayMe for Business Launch, PayMe for Business Merchant Portal, PayMe Website, Consumer-Presented QR Code, Split Bill, Multiple Terminal/POS System ### UI Lead | PayMe from HSBC @ HSBC Jan 2018 – Jan 2020 | Hong Kong SAR - Led the design team through major PayMe app redesign and PayMe for Business product launch - Recruited and crafted the entire design team from a once-fully consultant team - Created and cultivated community through TestLa! UX events and collaboration with HSBC design - Improved design practices through tooling, workflows and processes Key projects I contributed to: PayMe Redesign, PayMe for Business Launch, PayMe for Business Merchant Portal, PayMe Website, Consumer-Presented QR Code, Split Bill, Multiple Terminal/POS System ### IxDA Design Mentor @ IxDA Jan 2019 – Jan 2020 | Hong Kong SAR ### Senior Art Director @ SapientRazorfish Jan 2017 – Jan 2018 | Hong Kong SAR - Collaborated with APAC regional clients across Philippines, Hong Kong, and China to create customer-centric experiences in their digital business transformations - Clients included: Mercedes-Benz, Globe Telecom, Bureau Veritas ### UI Director @ Mobile Now Group Jan 2017 – Jan 2017 | Shanghai, China - Oversaw UI team in resource planning, creative direction, and conceptual thinking - Worked with internal departments to improve internal processes and communications - Clients included: Pizza Hut, HomeFlex, JLL, Richmond, Galaxy Macau, AccorHotels ### Senior UI Team Lead @ Mobile Now Group Jan 2016 – Jan 2016 | Shanghai, China - Mentored and worked with junior creatives in hands-on design work - Projects included mobile apps, custom WeChat CMS applications, web design, WeChat HTML5 pages ### Art Director @ AKQA Jan 2014 – Jan 2015 | Shanghai, China - Worked exclusively on Nike across various brands, ie: Women’s, Running, Basketball - Projects included creative pitches, multi-platform digital activations and launches, web design and enriched WeChat experiences ### Senior Digital Art Director @ mcgarrybowen Jan 2014 – Jan 2014 | New York, New York, United States - Was a founding core member of mcgarrybowen's brand new Products and Innovation team - Partnered with senior Verizon stakeholders and agile project teams to work in scrum fashion in transforming broad product visions into working prototypes and structured frameworks - Worked alongside creative, UX, tech and strategy to rapidly prototype, test, and iterate a wide variety of product across various industries. - Client: Verizon Wireless ### Digital Art Director @ mcgarrybowen Jan 2013 – Jan 2014 | New York, New York, United States - Participated in successful pitches for high-profiled clients, ie: Chase, Intel - Projects included mobile applications, MVPs, web design and multi-platform digital activations - Clients included: Courtyard Marriott, Chase Private Client, Intel, Hewlett-Packard ### Yoga Teacher @ Jai Yoga Arts Jan 2013 – Jan 2014 | Brooklyn, New York, United States - Taught regularly scheduled studio classes in Vinyasa and Yin yoga styles - Supported the studio in weekend workshops and teacher training - Experience in MindBody Online, social media advertising, marketing and visual design ### Digital Designer @ Organic Jan 2011 – Jan 2013 | New York, New York, United States - Worked closely with UX, strategy and account departments to successfully deliver and exceed client expectations on various websites and digital activations - Clients included: Pepsi, Playskool, Specialized, Procter & Gamble, Bank of America ### Design Intern @ Organic Jan 2011 – Jan 2011 | New York, New York, United States - Worked closely with Art Directors and Creative Directors to successfully deliver and exceed client expectations - As a junior-level creative, I was able to participate in a winning pitch and digital refresh for Pepsi, Co. ### Contract Graphic Designer @ Articulate Design Jan 2011 – Jan 2011 | San Francisco, California, United States Lexus Hybrid Living, Kidspeak, CFDA Fashion Night Out ### Design Intern @ Urban Zen Foundation Jan 2010 – Jan 2010 | New York, New York, United States Worked closely with Creative Director and team to successfully execute Donna Karan’s philosophy and vision for Urban Zen, her foundation aimed at connecting communities and bringing awareness to alternative healing ### Design Intern @ University of California, Berkeley Jan 2009 – Jan 2009 | Berkeley, California, United States Collaborated closely with Creative Director as part of the refresh of "Thanks to Berkeley..." to re-brand the school in the eyes of its community. ## Education ### Bachelor of Fine Arts in Art Direction in Advertising and Graphic Design Academy of Art University ### Holistic Health Coach Institute for Integrative Nutrition ## Contact & Social - LinkedIn: https://linkedin.com/in/josieee - Website: https://www.josieng.com --- Source: https://flows.cv/josie JSON Resume: https://flows.cv/josie/resume.json Last updated: 2026-02-23