# José Ignacio Orcoyen > Senior Product Designer at Revolut Location: Dubai, United Arab Emirates Profile: https://flows.cv/josignacioorcoyen I’m a Senior Product Designer with 10+ years of experience creating end-to-end digital products across SaaS, e-commerce, and food-tech. Based in Dubai, I’ve launched 30+ products in global markets, shaping customer experiences for multiple brands. I believe great design happens at the intersection of creativity and strategy. I love working closely with engineers, product managers, and stakeholders to ensure our solutions not only look good but also work beautifully to solve real problems. My hands-on skills cover the entire design lifecycle. You will find me polishing UI details, building scalable design systems, mapping intuitive user flows, and prototyping micro-interactions that bring interfaces to life. Beyond the visuals, I take a big-picture product thinking approach, every design decision I make aligns with user needs and business goals, so the end product is both delightful and effective. Coming from Argentina, I’ve learned to be resilient and adaptable in the face of constant change. Those traits, plus being fluent in Spanish and English, have helped me thrive in diverse, fast-paced environments. I can quickly adjust to new challenges and enjoy working with people from all backgrounds. ----- Recent achievements ------- Right Bite app - Helped shape the transition from a website only meal plan to an app first experience. Outcome: 4.6 app store ratings, 100K meals delivered, 4k+ active subscribers Kitopay - Put together the experience of paying and splitting your bill from your phone for all Kitopi physical restaurants. Outcome: 50k+ daily orders, 40% uplift in tip frequency, 4.8 customer satisfaction, 30% acquisition to Kitopi app Kitopi app - Builded a omni-channel customer experience model integrating multiple digital touchpoints, Ordering, Payments, Loyalty, Pick up, Dine-in --------------------- Feel free to reach out, and if you’d like to see some of my work, you can check out my portfolio at https://joseorcoyen.framer.website/ ## Work Experience ### Senior Product Designer @ Revolut Jan 2026 – Present | Dubái, Emiratos Árabes Unidos ### Senior Product Designer @ Kitopi Jan 2022 – Present | Dubái, Emiratos Árabes Unidos - Led design for Connected Hospitality, shaping Kitopi’s omni-channel experience (payments, loyalty, dine-in, pick-up). - Designed Kitopay, boosting adoption to 50k+ daily orders, with a 40% uplift in tips and 30% app acquisition + 4.8 customer satisfaction. - Launched the Right Bite app, migrating from web to mobile, achieving a 4.6 App Store rating and 4k+ subscribers becoming the best meal plan delivery in the region. - Partnered with cross-functional squads to define design strategy, run usability testing, and ship MVPs under tight timelines. ### Co-founder @ The Colony Jan 2020 – Jan 2024 We boost your network capabilities to help you hire better tech talent faster and cheaper. ### Product Designer @ Tradeling.com Jan 2020 – Jan 2023 | Dubai, Emiratos Árabes Unidos Helped position Tradeling as the leading B2B marketplace in MENA. - Improved seller experience by redesigning Seller Center, reducing time to upload by 64%. - Created and scaled a multi-product design system, increasing design team efficiency by 40%. - Designed and launched a new business proposition for SME via React Native apps on iOS & Google Play. ### Senior UX/UI Designer @ Chalhoub Group Jan 2019 – Jan 2020 | Dubai, United Arab Emirates Chalhoub is on of the biggest retail companies in the MENA region, with over 350 shops across multiple countries and multiple really well know brands. Some brand names include Swarovski, Levelshoes, Lacoste, Fila, Tryano to mention some. - Delivered e-commerce experiences for global brands like Swarovski, Lacoste, and Level Shoes. - Conducted A/B testing and usability research to optimize conversion and reduce cart abandonment. - Improved cross-team collaboration by standardizing design processes across multiple brands. ### Ssr. UX/UI Designer @ GlobalLogic Jan 2018 – Jan 2019 | Argentina GlobalLogic is a Digital Product Engineering Services company that was founded in 2000 and is headquartered in San Jose, California Worked side by side with clients from different parts of the world in challenging projects for brand like Fox, Coca Cola and several other small companies and entrepreneurs. I took part in every step of the design process, from ideation and design thinking to hand off and supervision of development. I was part of a big team of 20 UX/UI designers as well as several product managers and developers making sure that the work was top quality. ### UX/UI Designer @ Amalgama.co Jan 2014 – Jan 2018 | Argentina Amalgama is Digital Consulting firm focused on helping enterprises to take advantage of technology in order to increase the number of clients, improve efficiency and build innovative products. Lead a small design team in this startup, in charge of product design and client management. Worked on over 30 projects with local clients and others from EEUU, México and France. I collaborate closely with product managers, developers and the marketing team. Some of the responsibilities included - Conduct concept and usability testing and gather feedback. - Develop wireframes and prototypes around customer needs. - Find creative ways to solve UX problems (e.g. usability, findability) - Work with UI designers to implement attractive designs. - Communicate design ideas and prototypes to developers. - Supervise developers work to ensure quality in all of our products. ## Education ### Diseñador Gráfico in Diseño gráfico University of Buenos Aires ## Contact & Social - LinkedIn: https://linkedin.com/in/joseiorcoyen - Portfolio: https://joseorcoyen.framer.website/ --- Source: https://flows.cv/josignacioorcoyen JSON Resume: https://flows.cv/josignacioorcoyen/resume.json Last updated: 2026-03-31