Reputation provides businesses with a suite of tools to collect customer feedback, manage online reviews, and analyze customer sentiment. Aimed at helping businesses improve their customer experience, Reputation’s platform intends to be integral for brand management.
Start-up backed: Bessemer Venture Partners, Kleiner Perkins, Icon Ventures and more.
Led the end-to-end design of advanced, data-rich dashboards for web and mobile platforms, empowering enterprise customers to drive revenue growth and unlock new business opportunities.
Managed and mentored a team of two designers, fostering a culture of collaboration, craft, and strategic thinking. Partnered cross-functionally with product, engineering, and go-to-market teams to align design execution with business goals.
Spearheaded the creation of the company’s first-ever design system, streamlining workflows, elevating visual consistency, and accelerating delivery across multiple product teams.
Championed a data-informed UX strategy grounded in user research and iterative testing, resulting in measurable gains in product adoption and customer satisfaction.
•0-1 designer for Social Suite