# Joyce Tsai

> Head of Legal Ops and AI at Ramp | Ex-Palantir, Ex-Eudia

Location: Los Angeles Metropolitan Area, United States
Profile: https://flows.cv/joycetsai

## Work Experience
### Head of Legal Ops and AI @ Ramp
Jan 2026 – Present | New York, NY

### BizOps Lead (Founding Operator) @ Eudia
Jan 2024 – Jan 2026

### Embedded Operations Analyst - Mission Operations @ Palantir Technologies
Jan 2021 – Jan 2024 | Los Angeles, California, United States
•	Work on rotation with various teams across the business to operationalize processes, identify capability gaps, and put systems into place to allow for transparency, redundancy, and scalability. Rotations include:
     - Equity (Legal)
     - Procurement (Finance)
     - Commercial Partnerships (Sales)
     - Resourcing and Operations (Product Development)
     - Revenue (Finance)
•	Lead and scope projects while balancing goals and risk management, develop expertise to cover critical gaps, and mentor junior team members to assess the best way forward in complex environments.
•	Partner with leadership regarding strategy development and prioritization, manage collaborations with cross-functional stakeholders, and maintain relationships with internal and external teams to take project plans and initiatives to completion.

### Legal Operations / Corporate Paralegal - Equity @ Palantir Technologies
Jan 2018 – Jan 2021 | Ventura County, California, United States
•	Supervised multiple teams on tight deadlines to execute equity obligations for the company’s 2020 public offering.
•	Facilitated corporate governance matters including overhauling the board and committee meeting workflow; preparing materials for leadership; and collaborating with C-Level executives and other cross-functional teams to implement and determine equity compensation.
•	Consulted on the company’s internal systems, including the transition to a public company platform and transfer agent; automated system integrations with the HR, mobility, and finance platforms; and employee and investor communications and manuals for the new platforms, including user interaction and experience and trading logistics.
•	Oversaw equity team communications to triage and field current/former/prospective employee and investor inquiries, including developing and launching a message ticketing system, creating FAQs, and developing educational materials.
•	Created, developed, and implemented internal systems and workflows, such as stock option exercise processing, work coordination, and control level accesses.

### Part Time Instructor @ Sequoia Academy
Jan 2018 – Jan 2018 | Palo Alto, California
•	Teach high school students in class settings (~15) and one-on-one in the following subjects:
        •	SAT I – Critical Reading, Writing and Language, Essay
        •	AP U.S. History, AP Human Geography, AP Psychology
        •	Essay writing

### Paralegal - Litigation @ Abramson Smith Waldsmith LLP
Jan 2017 – Jan 2018 | San Francisco, California
•	Oversaw over 30 state, plaintiff, and personal injury cases.
•	Drafted, filed, and served correspondence and legal pleadings; conducted legal research; and provided support at depositions and appointments.
•	Analyzed medical records, billing, liens, etc., and assembled summaries.
•	Liaised with attorneys, opposing counsel, third party vendors, clients, and expert witnesses.

### Legal Assistant/Paralegal - Litigation @ Bordin Martorell LLP
Jan 2016 – Jan 2017 | Los Angeles, California
•	Oversaw over 100 state/federal, plaintiff/defense, and civil cases including personal injury, fraud, employment, product/premises liability, and breach of contract.
•	Developed and led seminars and individual sessions to train new legal assistants and paralegals.
•	Authored a legal assistant manual; developed and implemented a template system; and formalized procedures for various legal assistant duties such as drafting, serving, filing, and responding to complaints, depositions, motions, subpoenas, and discovery.
•	Liaised with attorneys, opposing counsel, third party vendors, clients, and expert witnesses.
•	Drafted, filed, and served legal documents and correspondence.

### Student Member @ JusticeCorps
Jan 2015 – Jan 2016 | San Francisco Bay Area
•	Assisted litigants at the California Superior Court Self Help in family and civil cases both in person and over the phone
•	Translated and transcribed both English-to-Mandarin and Mandarin-to-English
•	Supported attorneys for workshops, orders after hearing, and jail mail
•	Observed domestic violence restraining order, elder abuse, and homeless court

### Intern @ Diet Member Misako Yasui
Jan 2015 – Jan 2015 | Shinagawa, Tokyo, Japan
•	Represented Councillor Yasui at political expositions
•	Researched governmental policies and projects
•	Developed Councillor Yasui’s website and drafted policy summaries
•	Audited Upper House plenary sessions and Councillor Yasui’s caucus meetings
•	Attended Councillor Yasui’s staff meetings


## Education
### Bachelor's degree in Political Science
University of California, Berkeley

### Bachelor's degree in Psychology
University of California, Berkeley


## Contact & Social
- LinkedIn: https://linkedin.com/in/joycectsai

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Source: https://flows.cv/joycetsai
JSON Resume: https://flows.cv/joycetsai/resume.json
Last updated: 2026-04-10