# J S > Software Engineer at Dow Jones Location: New York City Metropolitan Area, United States Profile: https://flows.cv/js ## Work Experience ### Software Engineer @ Dow Jones Jan 2021 – Present Write code to build WSJ.com domain ### Support Engineer @ Mode Jan 2019 – Jan 2021 • Write and deploy scripts to automate in-house tooling and work with API requests and responses for improving support efficiency. • Diagnose and debug a variety of server-side and client-side issues in multiple environments (i.e. embedding, APIs) and languages such as JavaScript, Node.js, HTML/CSS, SQL, Python and Liquid. • Onboard, train and mentor junior Support Analysts ### Part-Time Project Consultant @ Hinrich Foundation Ltd Jan 2015 – Jan 2018 | Greater New York City Area • Lead projects (market analysis) aimed at fostering international trade for Asian suppliers ### Business Liaison Manager @ Global Sources Jan 2012 – Jan 2014 | Shenzhen, Guangdong, China • Acted as the primary interface with the M&A subsidiary company and led post-M&A integration projects resulting in operational excellence • Achieved savings of at least $150,000/year after implementing system/data integration and adding new vendors approved by the parent company • Increased number of visitors by 10% to 100,000 for the subsidiary tradeshow after initiating an integrated digital marketing campaign (incl. launch of new website and social media platforms) • Reduced turnover rate by 15% and enhanced staff morale/retention after instituting organizational restructuring and a new incentive program ### Manager, Buyer Events & Services @ Global Sources Jan 2009 – Jan 2012 | Shenzhen, Guangdong, China • Led Buyer Events and Services program and supervised 10+ multi-national direct reports (incl.American, Chinese and Mexican) with a budget of US$700,000/year • Reduced event cost by 15% and surpassed cost reduction goals by US$100,000 every year through strategic negotiations with vendors and adopting a new approach to event scheduling • Provided the latest sourcing trends and strategies to 95 of the world’s 100 most renowned retailers including Walmart, Target, Sears, BestBuy, etc., and maintained strong relationship with them • Organized 100+ sourcing events in 6 different countries/regions per year, resulting in an average of 20 new vendors added annually to the Approved Supplier List for each buying company • Increased the number of selected suppliers by 20% by working with product team to enhance the system’s functionality and automation, and improve the data collection process for all suppliers ### Management Trainee @ Global Sources Jan 2009 – Jan 2009 | Singapore Completed leadership development program and supported tasks related to product development, business analytics, search engine optimization (SEO) and customer service ### Market Analysis Intern @ DHL Jan 2008 – Jan 2008 | Prague, The Capital, Czech Republic Led a project to evaluate the market readiness of 4 Eastern European countries for DHL to enter and prepared roadmap for new market entry ## Education ### Master of Business Administration (M.B.A.) Thunderbird School of Global Management ### Grace Hopper (Computer Programming) Fullstack Academy ### Bachelor of Science - BS in Communication(English Journalism) Hong Kong Baptist University ### International Journalism Guangdong University of Foreign Studies ## Contact & Social - LinkedIn: https://linkedin.com/in/jinyan-shen --- Source: https://flows.cv/js JSON Resume: https://flows.cv/js/resume.json Last updated: 2026-03-31