# Judith Valzania

> Product Designer | US Card Shop

Location: New York, New York, United States
Profile: https://flows.cv/judithvalzania

Venezuelan born, San Francisco built, and Brooklyn living has made me an adaptable, driven, and roll with the punches professional that knows how to keep up with changing circumstances while still delivering results.

## Work Experience
### Product Designer @ American Express
Jan 2022 – Present | New York, United States
Acquisition - US Card Shop

### Instructional Associate - UXDI @ General Assembly
Jan 2021 – Jan 2021 | New York, United States
- Hand picked to join the Instructional Team after finishing the course myself.
- Provided in-class instructional support for students enrolled in the User Experience Design Immersive.
- Worked directly with students to help guide them through a rigorous, transformative journey toward junior roles in a new field.
- Provided student support (individuals and group) as well as to the Lead Instructors, inside and outside of the classroom.
- Designed and taught lessons, while also conducting demos of industry best practices.

### UX Designer @ della terra shoes
Jan 2021 – Jan 2021 | New York, United States
- Complete website redesign for their launch in Spring 2021.
- The redesign was fueled by user research, testing, competitive landscape, and prototyping to make the new website reflect the brands environmental initiatives, inclusivity motivations, and fashion inspiration.
- We derived:
> Research Report: Included the detailed research, reasoning, and justification of our persona, designs, and recommendations.
> Working Website Prototype: Figma prototype with thorough functionality attached to specific tasks.
> We developed the following pages with an updated navigation: Home Page, Collections Page (sizing chart, colors, styles), Social Impact Page (emphasis on partnerships and inclusivity), About Us Page, Calendar Drop Page 
> Spec Doc: Includes artifacts, hex codes, fonts, etc. that have been built and included in the prototype for future reference.
> Presentation and Recommendations: We presented our findings and recommendations to have an open discussion on next steps and feedback with the client.

### Customer Success Manager @ Bizzabo
Jan 2019 – Jan 2020 | Greater New York City Area
- Onboarded and managed a portfolio of 70-80 clients. 
- Handled onboarding, strategic discussions, renewals, upsells, and executive relationships.
- Implemented a group onboarding structure that is still being used to this day.
- Extensive experience working with cross functional teams on a daily basis (Engineering, Support, Product, Marketing, Leadership, Sales, etc.)

### Senior Account Manager @ WSO2
Jan 2019 – Jan 2019 | Greater New York City Area

### Account Manager @ WSO2
Jan 2017 – Jan 2019 | Mountain View, California, United States
- Selling enterprise solutions – API Manager, Enterprise Integrator, Identity Server, Analytics, and IoT platforms.
- Oversee entire lifecycle of the inbound accounts from its inception to pre-sales, legal, implementation delivery and successfully into production.
- Served as primary contact for customer, understand the business pain points and recommending the accurate “engagement model”
- Build, manage, forecast and track all account metrics in Salesforce.
- Increase pipeline opportunities through utilizing Linkedin, DiscoverOrg, Yesware for outbound sales.
- Work with Marketing and Product Management teams to share news on upcoming workshops and conferences to attend, along with sharing new product features.
- Create and present corporate presentations during demos and workshops. 
- Develop a trusted advisor relationship with all accounts, customer stakeholders, and executive sponsors.
- Interact with Spanish speaking customers and translating the business model and components to expand the company's international reach.


## Education
### UX Design
General Assembly

### Bachelor’s Degree in Double Major - Marketing / Business Management
Georgia State University

### Associate of Science (A.S.) in Marketing/Marketing Management, General
Georgia State University Perimeter College


## Contact & Social
- LinkedIn: https://linkedin.com/in/judith-valzania

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Source: https://flows.cv/judithvalzania
JSON Resume: https://flows.cv/judithvalzania/resume.json
Last updated: 2026-03-29