Serve as course instructor and mentor for a 16-week UX Apprenticeship Program supporting 20 BIPOC, underrepresented designers

• Conceptualized, launched, and optimized a practice tool for material and AP-style multiple-choice questions, engaging 46K students weekly. Improved the purchase flow by introducing limited-time offers, driving 250K weekly paywall views and generating $400K+ in sales

• Designed and implemented a new friend referral experience, increasing clickthrough rates by over 60% and driving a 25% rise in new user sign-ups

• Led a team of 4 designers to develop a scalable design system merging two brands, improving visual consistency and accelerating wire-framing by 5+ hours weekly, enabling faster feature launches

• Facilitated weekly feedback workshops with ~15 stakeholders, engineers, product managers, and designers, leading to faster alignment on product goals and a 30% reduction in design revisions

• Conducted 50+ user interviews and usability tests, leading to design improvements that increased task completion rates by 30% and aligned with the product roadmap

• Designed and enhanced the task cards feature, increasing user retention by 70%

• Organized and conducted 30+ user interviews, developed interview scripts and usability prototype tests, and synthesized findings into actionable insights that directly informed product design decisions; expanded the team's research capabilities, mentored 3 product team members in conducting their own user testing sessions

• Closely collaborated with the Head of Product Design, Head of Product, and Head of Branding/Marketing to revamp the design system, including the revision of 200+ design elements for improved consistency and brand alignment

• Mentored and managed 2 Junior UI/UX Designers, conducting regular 1:1 meetings to provide feedback, guidance, and support for their professional development