Barracuda builds cloud-first SaaS solutions that protect businesses from a wide range of cybersecurity threats. I worked within the Email Protection team, designing for converged platform and onboarding initiatives aiming to simplify user workflow, increase new customer sell-through, and reduce churn.
• Improved customer activation by redesigning setup experience, which reduced completion time
• Implemented new interface design for flagship email protection tool. Spearheaded rollout plan along with cross-functional partners
• Led end-to-end design for new email feature that educates users on email threats. Shipped beta within 4 months and adopted by 4000+ accounts within the first month