Developer Support Engineer for Vonage API enterprise customers.

• Debugging, diagnosing, troubleshooting, and providing solutions to Vonage API-related issues (including those affecting client and server SDKs, Media Servers)

• Writing customer-facing articles and internal documentation

• Facilitating communication between customers and Product and Engineering teams.

• Building internal diagnostic tools based on Kibana queries (Elastic Search)

Back-end developer & support engineer of the architecture, development and maintenance of the Academy's mission-critical API and systems integrations with internal and external platforms.

* Supported transition of the Academy from Galaxy RE system to Tessitura Network

* Developed, deployed and maintained integration between the Academy's and Tessitura Network systems in IIS .NET and AWS environments

* Built environment for third-party connection between Tessitura, Ingresso and Groupon, using AWS Lambda and API Gateway proxy integration

* Expanded diversity of the Academy's products by developing custom features, including writing custom SQL stored procedures that helped Membership, Development and Education teams to manage data of constituents and their orders

Promoted within the company to Application Developer position on the back-end team, focused on building server-side API with C# .NET and Microsoft SQL Server.

* Developed, tested, deployed and maintain micro-services using C# and Microsoft SQL Server.

* Refactored application's security system, including Token-based Authentication and Session-based

Authentication following OWSAP guidelines.

* Thought new developers how to develop APIs following the company's standards.

My responsibilities included translation of UI design wireframes to actual code, development of new user-facing features, building reusable code and libraries for future use of our clients and maintaining existing libraries. These revenue-generating services ultimately helped the company secure its series A round of funding.

* Built POCs and production level components of the streaming platform for existing and potential customers, mainly using Vanilla JavaScript and jQuery.

* collecting and analysing information about client's marketing strategy for over 10 brands including Mondelez, T-Mobile, Avon, Porsche, PEPCO

* development of advertising strategies in short and long term

* preparing and presenting proposals of conceptual solutions to clients