Senior Software Engineer
I enjoy leading projects, working with product, design and customer-facing teams and being creative as I solve business problems using technology. My current areas of interest are data engineering, analytics, real estate and agriculture.
2021 — Now
Boston, Massachusetts, United States
⊛ Integrated AI into the messaging platform to automate support and enhance the guest experience.
⊛ Developed and maintained 40+ high-scale data integrations (handling over 10M records).
⊛ Integrated WhatsApp into the messaging platform, expanding global communication capabilities.
⊛ Led the end-to-end development of a secure, guest-facing guidebook platform.
⊛ Spearheaded the launch of “Breezeway Assist,” a call center service that opened a new revenue stream.
⊛ Optimized Elasticsearch to improve search performance in messaging.
⊛ Reduced messaging application latency by 65%, resulting in improved system responsiveness and user satisfaction.
2021 — 2021
⊛ Developed a debt repayment management platform and email marketing automation workflows.
⊛ Maintained a large monolithic code base, focusing on dependency updates, security improvements, and performance tuning.
⊛ Provided technical leadership and mentorship to junior engineers.
⊛ Contributed to the development and upkeep of technical documentation.
Greater Boston
⊛ Worked with diverse clients on projects across various industries, quickly adapting to each client’s technical and business needs.
⊛ Actively contributed to project planning and delivery to align with client goals.
⊛ Developed an internal tool for managing contract artifacts, improving legal and sales workflows.
⊛ Integrated the system with HubSpot for enhanced automation and tracking.
2017 — 2021
Greater Boston Area
⊛ Built internal tools to support call center agents and improve customer service efficiency.
⊛ Developed three iterations of a customer-facing tool to streamline the manual entry of complex catering orders.
⊛ Maintained a large-scale monolithic codebase with a focus on performance, security, and reliability.
2024 — 2026
Georgia Institute of Technology
2013 — 2016
University of the West Indies, St. Augustine Campus
2011 — 2013
Presentation College Chagaunas