Leading platform, DevSecOps, and SRE initiatives to build and operate secure, scalable cloud systems supporting millions of users in a high-availability, customer-facing environment.

Key contributions:

• Led the design and operation of a secure, scalable AWS-native platform, supporting millions of users (IaC, AWS, • CloudFormation/Terraform, ECS, serverless, networking, IAM)

• Led CI/CD migration from hosted to AWS-native solutions, owning end-to-end design, implementation, and security certification (migrated from CircleCI/Jenkins to AWS native CI/CD services and GitHub Actions, IAM) — enabling continuous deployment of infrastructure, microservices, jobs, and analytics pipelines

• Owned WAF and bot protection strategy and implementation across Akamai and AWS WAF, improving overall application security posture

• Led observability transformation, migrating from New Relic to Dynatrace and OpenTelemetry (OTel), with 100% metrics as code — significantly improving system visibility

• Improved incident response and system reliability by implementing monitoring, alerting, and on-call practices, reducing resolution time and increasing system stability to 99.9% target

• Enhanced security observability through integration with Splunk, infrastructure scanning tools, and native AWS security services

• Owned the technical track for SOC 1, SOC 2 readiness, embedding automated controls and compliance into platform and CI/CD workflows

• Guided major technical migrations, aligning engineering and product teams to ensure smooth delivery with minimal customer impact

• Built and mentored a platform infrastructure team, fostering ownership of reliability and security through hands-on guidance, code reviews, and shared practices

Led a DevOps and Infrastructure team to operate secure, scalable cloud systems for millions of users:

• Managed an AWS-based platform, ensuring reliability and security across infrastructure components.

• Owned CI/CD infrastructure, enhancing software delivery through self-hosted pipelines.

• Implemented monitoring and incident response practices, achieving 99.9% system availability.

Led developer enablement and technology adoption initiatives, managing cross-functional programs across engineering, product, and pre-sales teams as well as global developer communities. Owned end-to-end delivery of technical programs — from prototyping solutions and designing learning experiences to scaling adoption through workshops, conferences, and global initiatives. Led the SAP Silicon Valley maker space and coordinated international developer programs across 14 locations around the world, enabling hands-on innovation and knowledge sharing at scale.

Technologies: SAP and non-SAP platforms, IoT, robotics, machine learning, and hardware-based systems