# Julia Satsuta > Principal Engineer / Technical Lead | DevSecOps, Platform & SRE | Secure Cloud Platform at Scale | Because Chaos Doesn’t Fly Location: Saratoga, California, United States Profile: https://flows.cv/juliasatsuta As a Principal Engineer and Technical Lead, I design and operate secure, scalable cloud systems, helping teams deliver software efficiently and reliably — supporting millions of travelers enjoying well-planned leisure and business trips. My work spans DevSecOps, SRE, and platform engineering, with a focus on observability, CI/CD, automation, and security-first design. In my role, I balance technical expertise with cross-team collaboration. I focus on solving complex problems with scalable, maintainable solutions, while ensuring the people I work with feel supported, confident, and empowered to deliver secure and reliable experiences. I lead operations and cloud infrastructure design, maintain resilient systems, design and automate secure delivery pipelines, guide major technical migrations, and help teams grow through mentorship and leadership — connecting technical depth with execution to help products scale and teams deliver safely and efficiently. Being part of a larger product organization, I care deeply about customer experience and security, and act as a connector between development, product, and support teams to align goals and drive impact. I’m proud that my work, together with that of my colleagues, contributes to a top award-winning app, recognized in the 2025 Webby Awards and the People’s Voice Award. While always learning myself, I enjoy mentoring and supporting engineers, helping them grow their skills while building secure and reliable systems. I lead by example — through code reviews, building new features and improving or hardening existing ones, automation, and on-call incident response. This hands-on approach helps me understand technical gaps and challenges firsthand, while encouraging teams to take ownership of quality and security. For me, strong platforms aren’t just about technology; they’re about helping people stay curious, understand why practices matter, and giving them the tools to succeed. Because chaos doesn’t fly. ## Work Experience ### Principal Engineer @ TripIt Jan 2019 – Present | San Francisco, CA Leading platform, DevSecOps, and SRE initiatives to build and operate secure, scalable cloud systems supporting millions of users in a high-availability, customer-facing environment. Key contributions: • Led the design and operation of a secure, scalable AWS-native platform, supporting millions of users (IaC, AWS, • CloudFormation/Terraform, ECS, serverless, networking, IAM) • Led CI/CD migration from hosted to AWS-native solutions, owning end-to-end design, implementation, and security certification (migrated from CircleCI/Jenkins to AWS native CI/CD services and GitHub Actions, IAM) — enabling continuous deployment of infrastructure, microservices, jobs, and analytics pipelines • Owned WAF and bot protection strategy and implementation across Akamai and AWS WAF, improving overall application security posture • Led observability transformation, migrating from New Relic to Dynatrace and OpenTelemetry (OTel), with 100% metrics as code — significantly improving system visibility • Improved incident response and system reliability by implementing monitoring, alerting, and on-call practices, reducing resolution time and increasing system stability to 99.9% target • Enhanced security observability through integration with Splunk, infrastructure scanning tools, and native AWS security services • Owned the technical track for SOC 1, SOC 2 readiness, embedding automated controls and compliance into platform and CI/CD workflows • Guided major technical migrations, aligning engineering and product teams to ensure smooth delivery with minimal customer impact • Built and mentored a platform infrastructure team, fostering ownership of reliability and security through hands-on guidance, code reviews, and shared practices ### DevOps/Infrastructure Team Engineering Manager @ Hipmunk Jan 2018 – Jan 2019 | San Francisco, CA Led a DevOps and Infrastructure team to operate secure, scalable cloud systems for millions of users: • Managed an AWS-based platform, ensuring reliability and security across infrastructure components. • Owned CI/CD infrastructure, enhancing software delivery through self-hosted pipelines. • Implemented monitoring and incident response practices, achieving 99.9% system availability. ### Development Evangelist, Programs Lead @ SAP Labs Jan 2014 – Jan 2018 | Palo Alto Led developer enablement and technology adoption initiatives, managing cross-functional programs across engineering, product, and pre-sales teams as well as global developer communities. Owned end-to-end delivery of technical programs — from prototyping solutions and designing learning experiences to scaling adoption through workshops, conferences, and global initiatives. Led the SAP Silicon Valley maker space and coordinated international developer programs across 14 locations around the world, enabling hands-on innovation and knowledge sharing at scale. Technologies: SAP and non-SAP platforms, IoT, robotics, machine learning, and hardware-based systems ### Software Architect @ SAP Labs Jan 2013 – Jan 2014 | Palo Alto ### Project Manager Technical Lead @ SAP Labs Jan 2012 – Jan 2013 ### Senior Software Developer @ SAP Labs Jan 2010 – Jan 2012 | Palo Alto ### Software Developer @ SAP Labs Jan 2006 – Jan 2010 ## Education ### Master of Science in Mathematics Belarusian State University ## Contact & Social - LinkedIn: https://linkedin.com/in/julia-satsuta-71aab049 --- Source: https://flows.cv/juliasatsuta JSON Resume: https://flows.cv/juliasatsuta/resume.json Last updated: 2026-04-12