# Julie C.

> Senior Product Designer  |  B2B SaaS & Consumer Experiences  |  Fintech, Insurtech, Healthtech, Cybersecurity

Location: Los Angeles, California, United States
Profile: https://flows.cv/juliec

## Work Experience
### Senior Product Designer (Contract) @ MetLife
Jan 2026 – Present

### Product Design Mentor @ MentorCruise
Jan 2024 – Present

### Yoga Barre Instructor @ Hot 8 Yoga
Jan 2022 – Present | Los Angeles, California, United States

### Yoga Barre Instructor @ Hot 8 Yoga
Jan 2021 – Jan 2022 | San Jose, California, United States

### Senior Product Designer (Design Lead for Claims Platform, Admin Tools, Custom CRM, Broker Platform) @ At-Bay
Jan 2023 – Jan 2026

### Senior Product Designer (Claims Lead, Payments, Checkout, Design System Lead) @ At-Bay
Jan 2022 – Jan 2023

### Senior Product Designer (Claims) @ At-Bay
Jan 2021 – Jan 2022 | San Francisco Bay Area

### Founding Product Designer @ Kikoff
Jan 2020 – Jan 2021 | San Francisco Bay Area
Principal Product Designer for core product, admin tool, banking product/secured card, and financial education.

### Senior Consultant, Product Design (Contract) @ Logic20/20, Inc.
Jan 2020 – Jan 2020 | Remote

### Founding Product Designer @ Ahead
Jan 2019 – Jan 2020 | San Mateo, California, United States
Led product strategy and product design (brand, marketing, product) from conceptualization to post-launch for health-tech startup focused on reimagining mental health treatment processes.

Customer-facing product, therapy office interior design, marketing media, copywriting, API-integrated customer service internal dashboard to track insurance, prescription, pre-authorization and pharmacy data.

### UX/UI Designer @ Contrast Collective
Jan 2018 – Jan 2019 | Greater Los Angeles Area

### Professional Development Associate @ UXPA Los Angeles (UXPALA)
Jan 2018 – Jan 2019 | Greater Los Angeles Area

### Yoga Barre Instructor @ Hot 8 Yoga
Jan 2018 – Jan 2019 | Pasadena, California, United States

### Spacecraft Facility Business Admin - Procurement @ NASA Jet Propulsion Laboratory
Jan 2016 – Jan 2019 | Greater Los Angeles Area
NASA Lean Six Sigma Green Belt
AS9100 Aerospace Lead Auditor Certification
Improved processes for Mars 2020 Rover project
Designed JPL parking app

### Product Design Consultant @ Freelance
Jan 2015 – Jan 2019
Consulted and designed end-to-end experiences for Fortune 500 clients.

### Lead UX Researcher & Designer, Los Angeles Chapter @ OpenIDEO
Jan 2017 – Jan 2018 | Greater Los Angeles Area

### Public Relations Tech Intern @ PMBC Group - Technology PR firm
Jan 2014 – Jan 2014 | Beverly Hills, CA

### Marketing Intern @ The Griffin
Jan 2013 – Jan 2014

### Artist Management Intern @ Insomniac Events
Jan 2013 – Jan 2013


## Education
### Bachelor of Arts (B.A.) in Visual Arts (Studio), Communications, Business
UC San Diego

### Machine Learning Specialization
Coursera

### Managing UX Strategy
Nielson Norman Group

### UX/UI Certificate in User Experience Design, User Interface Design, Interaction Design
Udemy

### Storyboard Design
Designit, formerly Cooper University

### Graphic Design Specialization
California Institute of the Arts

### Python Fundamentals
Enthought

### USC Ryman Arts Alumni


## Contact & Social
- LinkedIn: https://linkedin.com/in/juliekchang
- Portfolio: https://www.juliekchang.com

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Source: https://flows.cv/juliec
JSON Resume: https://flows.cv/juliec/resume.json
Last updated: 2026-04-17