# Julie Huang > Impact-Focused Product Designer | Building AI & B2B Products that Bridge User Needs and Business Goals Location: San Francisco Bay Area, United States Profile: https://flows.cv/juliehuang With over a decade of experience working with early-stage startups and product teams, I’ve helped take complex ideas from 0→1 concepts to scalable ecosystems across AI, fintech, and cybersecurity. I specialize in turning ambiguity into clarity by connecting user needs with business goals through data-informed design. My design philosophy is about connecting dots between qualitative research and quantitative insights. I listen to users, analyze behaviors, and link findings to strategic decisions, enabling teams to design with both empathy and evidence. This approach lets me create AI-driven products and data visualizations that translate complexity into clear, actionable, and human-centered experiences. Currently, I’m focused on creating products that make complex systems transparent and impactful, shaping user experiences that drive meaningful results for both users and businesses. Core Strengths: UX & Product Strategy | Data Visualization | Lean Startup | User Research | User Testing & Analytics | Rapid/AI Prototyping (Figma, Framer, Cursor) | Usability Testing | Cross-functional Communication ## Work Experience ### Sr. Product Designer @ Intuit Jan 2026 – Present | United States ### Lead Product Designer @ Stealth Mode Startups Jan 2020 – Present | United States • Lead 0-to-1 product strategy and design for multiple ventures, conducting user research to validate product-market fit and define product vision balancing user needs with business objectives. • Design end-to-end product experiences with AI-accelerated workflows, leveraging Figma Make and Cursor to rapidly prototype core user journeys including onboarding, key feature interactions, and goal completion flows. • Build operational dashboards and admin tools enabling internal teams to manage product settings, monitor user engagement metrics, and track performance through data visualization systems. ### Senior UX Designer @ Presto Phoenix, Inc. Jan 2023 – Jan 2025 | United States AI-driven automation solutions for the restaurant drive-through industry. • Transformed operational efficiency by designing an intuitive VoiceOps dashboard enabling engineers to troubleshoot AI issues with minimal training, significantly accelerating resolution time. • Revamped menu portal through comprehensive journey mapping and user research, achieving exceptional satisfaction scores in usability testing while streamlining complex configuration workflows. • Architected the company's first design system with 150+ reusable components, substantially reducing design-development handoff time while ensuring consistent cross-platform experiences. • Facilitated cross-functional design workshops that aligned stakeholders on product roadmap priorities and transformed business requirements into user-centered solutions. ### Sr. Principal UX Designer @ NortonLifeLock Jan 2017 – Jan 2020 | Mountain View, California Develop product design strategy for user engagement and lead the end-to-end design process from concept creation to product launch. Facilitate brainstorming sessions throughout the design process with product owners, content writers, researchers and cross-platform designers. Collaborate with cross-functional teams and create design strategy, including new design initiatives, feedback flow, communication center, and design system. · Enhance user onboarding experience and drive retention strategy across Web, Mobile, and Desktop App. · Lead product design strategies and launch innovative identity protection features to Millions of users in the digital cybersecurity space. · Create concepts for product integration and business growth in core products. · Design and launch a new cross-platform customer feedback tool to analyze customers’ data. · Mentor junior designers and provide design directions. ### Principal UX Designer @ NortonLifeLock Jan 2015 – Jan 2017 | Mountain View Create data-informed design solutions for responsive Web focusing on the growth of new members and conversion rate/company revenue. Work with user researchers to conduct user testing; work with data analysts to retrieve the A/B testing data and iterate designs based on the testing results. · Increase company revenue with A/B test-winning designs based on data performance and user research learnings. · Increase Mobile conversion rate by 20% in member acquisition flow. · Present design concepts and review feedback with senior staff and stakeholders across functional teams. · Work with PM and engineers to resolve product issues; review and signoff the quality of product before launch. · Provide engineers detailed design specifications and assets for responsive Web design across all platforms from Desktop, Tablet to Mobile. · Be part of the design committee building the product UI toolkits to standardize the branding for product and marketing organizations. ### Lead Product Designer @ iCharts Jan 2016 – Jan 2017 | Mountain View SaaS enterprise business intelligence and data visualization platform. • Secured $1M enterprise deal through redesign of data visualization tools that made complex analytics accessible. • Designed solutions for complex data analysis flows, reducing user training time while maintaining advanced functionality. • Standardized visualization elements across the platform, improving consistency and development efficiency. • Collaborated on user testing plans and guided user interviews to refine product design. ### Sr. UX Designer @ CreditSesame.com Jan 2013 – Jan 2015 | Mountain View, CA Redesign cross-platform product experience for the personalized financial and credit services, including responsive Web and Mobile apps to drive revenue growth and user retention. Create data-informed design in a lean UX design process. Create design solutions for potential business partners. • Drove 30% growth in user acquisition and revenue through the comprehensive redesign that simplified complex financial concepts and empowered users to take action. • Leveraged user research insights to inform key design decisions, resulting in industry recognition with the US Mobile & App Design Financial Product Category award. • Create and present the early design concept, sketches, wireframes, user flows and UI mockups with stakeholders. • Support and improve the design process between product and engineering teams. • Manage design requests from cross-functional teams; provide feedback to junior designers and design interns. ### Sr. Web Designer/Developer @ Livescribe Inc. Jan 2011 – Jan 2013 | Oakland, CA Livescribe is the maker of Pulse/Echo smartpens that can record and playback everything you write and draw on the paper. You can transfer your notes into a digital interactive pdf, and play and search your notes on the mobile devices. • Create Smartpen software user experience with flowcharts, interactive wireframes and mockups that meet product and technical requirements. • Launch multiple end to end product designs and developments including Echo WiFi Smartpen out of box experience and the product registration flow. • Present end-to-end design solutions and prototypes to the product managers, and Web engineers. • Design/develop Web Front-end templates and microsites with dynamic content. • Communicate project scope and define Web Front-end tasks with engineering and product/marketing teams. • Manage Web Front-end tasks and lead the Web deployment within the Agile iteration process. ### Web Designer/Developer @ Livescribe Inc. Jan 2009 – Jan 2011 | Oakland, CA • Launched Smartpen online App store, desktop app, and marketing solutions. • Design/develop online web store UI and E-commerce platform integration. • Design and maintain customer-facing Websites and Marketing campaigns. • Collaborate with Front-end Web developers and back-end engineers to develop Web layouts and templates with presentation layer code including HTML, CSS, and JS. ### Freelance UX/UI Designer & Web Developer @ Chialing.com Jan 2001 – Jan 2013 | United States, Taipei Taiwan Clients: iCharts, YouTube, Online E-commerce Store, Social Networking Sites, Traveling Agency, Magazine • Help companies establish product directions. • Create design solutions and UX flows for new product features. • Design UI mockups for clients in various industries, including tech companies, video gaming magazines, social networking sites, local restaurants, traveling agencies, online ads companies, and online e-commerce stores. • Implement Front-end Websites and Email campaigns with HTML/CSS/JS. ### Information Architect Designer @ Lightmaker Jan 2008 – Jan 2008 • Achievement: Design pitch to new clients • Designed information architecture and creative concept for Flash/Flex Web sites and rich Internet applications. • Projects included solutions for E-commerce Websites, social networking sites, sports, video gaming, luxury goods and technology provider for the following clients: Adobe, Association of Tennis Professionals (ATP), PeLiMe social network, TheStoryChest network and VirtualLogix. • Simplified complicated information and presented it to users in an intuitive and appealing way. • Participated in the usability test, and created graphic elements in the style guides for Web development team. ### Interaction Design Intern @ Studio AND Jan 2007 – Jan 2007 Designed and developed websites from concepts to launch including information architecture, visual design and presentation layer code. Designed GPS navigation systems user interfaces. ## Education ### MFA in Computer Arts New Media Academy of Art University ### BFA in Applied Arts - 3D Animation Fu Jen University ## Contact & Social - LinkedIn: https://linkedin.com/in/chialing - Portfolio: https://chialingdesign.framer.website/ --- Source: https://flows.cv/juliehuang JSON Resume: https://flows.cv/juliehuang/resume.json Last updated: 2026-04-13