# Julie Ma > Product Designer at CityPASS Location: San Jose, California, United States Profile: https://flows.cv/juliema I’m Julie, a designer with 4 years of experience across UX/UI and product design. Fueled by rock music, matcha, and all things green. I combine creativity with technology to create solutions that center the human experience. View my portfolio at www.julieama.com. ## Work Experience ### Product Designer @ City Pass, Inc. Jan 2025 – Present ### UI/UX Designer @ HVN Jan 2022 – Jan 2025 Working with HVN to create bespoke luxury travel experiences in order to attract new clients and continually satisy and retain existing clientbase. - Engaged with with C-suite executives weekly to provide strategic design insights and align 
 creative direction with business objectives. - Partnered closely with the development team to streamline workflow and successful integration of design solutions. - Spearheaded growth and optimization of a refined design system, elevating consistency and efficiency across all projects. - Demonstrated versatility and adaptability by actively contributing to product management tasks and initiatives. ### UX Designer @ Pyoneer.io Jan 2021 – Jan 2021 Worked with Pyoneer to shape an intuitive and engaging UX/UI experience to boost customer retention and satisfaction. - Led an overhaul of the company’s design workflow for more efficient project outcomes. - Created, tested, and implemented a new design system to improve user interfaces. - Prepared prototypes and participated in conducting user testing. - Refined existing designs and produced designs based on data gathered from usability studies, heuristic analyses, audits. ### UX/UI Designer @ Restvo Jan 2020 – Jan 2020 Worked with Restvo to build a connective community experience across multiple platforms. - Produced user flows crucial to the user experience using Figma. - Participated in collaborative design sprints to rework existing designs to suit new user needs. - Worked with lead UX designer and fellow interns to finalize designs and hand over to development team. ### Administrative Coordinator @ Abode Services Jan 2020 – Jan 2020 | Fremont, CA Worked with a multitude of organizations and teams to tackle the Bay Area homelessness crisis. ### Administrative Assistant @ San Jose State University Jan 2015 – Jan 2020 | San Jose, CA Worked to help smoothly run the Industrial and Systems Engineering department at San Jose Stat University's College of Engineering. ## Education ### Bachelor of Arts - BA in Design Studies San José State University ## Contact & Social - LinkedIn: https://linkedin.com/in/julieama - Portfolio: https://julieama.com --- Source: https://flows.cv/juliema JSON Resume: https://flows.cv/juliema/resume.json Last updated: 2026-04-13