# Julie Patterson

> Product Designer

Location: San Francisco, California, United States
Profile: https://flows.cv/juliepatterson

Freshly minted product designer. Prior to that, I spent 12 years as a content designer with a passion for solving problems for developers, data scientists and other technical audiences. The challenge of learning and growing in each new domain is one of my favorite parts of my job, and translating between the technical and design sides of the business is my superpower.

## Work Experience
### Product Design Lead @ Rippling
Jan 2025 – Present | San Francisco, California, United States

### Content Design Lead @ Rippling
Jan 2024 – Jan 2025 | San Francisco, California, United States

### Senior Content Designer II @ HubSpot
Jan 2023 – Jan 2024
- Was the only UX role on Operations Hub AI, a special project team focused on launching generative AI features in automation and reporting surfaces across HubSpot
- Pioneered UX guidelines for emerging patterns in AI use cases
- Worked simultaneously with multiple teams across the business to build, test and launch 5 net-new AI features in less than 6 months

### Staff Content Designer @ Shopify
Jan 2022 – Jan 2023
- Created purpose-built UI and UX for distinct content types on shopify.dev like tutorials, references and tools
- Planned and managed migration of client library documentation from GitHub
- Wrote content guidelines for each doc type for internal authors across Shopify
- Owned content for all my projects from draft to launch: wrote content, integrated it into designers’ mocks in Figma, and often shipped it myself with a PR in GitHub
- Led a project to organize the shopify.dev Figma library into a formally documented design system

### Content Designer @ Facebook
Jan 2014 – Jan 2022
- Translated highly technical concepts into clear, concise UI content across product areas like Facebook’s developer platform, A/B testing, data analytics, and privacy
- Worked across multiple tools and teams to create system-wide strategies for navigation, terminology, voice and tone and interaction patterns
- Led 3 major product redesigns and conducted usability studies to validate the solutions
- Pitched and won resources for a content management tool that is now a core part of Content Design workflows at Meta
- Developed and taught a series of educational courses to teach Content Designers more technical skills like how to edit strings directly in code and the software development process

### Content Strategy Intern @ Facebook
Jan 2013 – Jan 2013 | Menlo Park, CA
As the Facebook Content Strategy team's first intern, I assisted with guiding the tone and voice of the Facebook brand, maintaining brand consistency across a diverse set of product areas. My main project was to create a content standard for error messages and implement that standard in key product areas. Other projects included:

- assisting the Payments team with content for a new product
- helping develop a taxonomy for Facebook Pages
- redesigning the landing page for the internal company wiki
- consulting with product managers seeking to improve clarity in common error messages


## Education
### Master's Degree in Library and Information Science
UCLA

### Bachelor of Arts (B.A.) in American Studies
Georgetown University


## Contact & Social
- LinkedIn: https://linkedin.com/in/julie-patterson-8989b35b

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Source: https://flows.cv/juliepatterson
JSON Resume: https://flows.cv/juliepatterson/resume.json
Last updated: 2026-04-13