Snapdocs is a YC unicorn that develops modern software that leverages AI/ML to streamline the mortgage process. Snapdocs supports 1 in 4 U.S. mortgage transactions.
• Led design and strategy on the settlement and consumer teams at Snapdocs and shipped multiple, high-impact projects as the company scaled from 100 to 600 employees and reached unicorn status (1.5B valuation). My projects led to a increase of mortgage closing success rate by 26%.
• Led design strategy and research on formation of a new business line/product at snapdocs called Settlement orders to find product market fit.
• Helped lead the creation Snapdocs first design system, Thunderbeak, used by all designers and their developers on their teams
• Helped hire to grow the design organization by 5x (3->15 person design team) through interviews and onboarding
• Improve hiring processes as we scaled by helping create Snapdocs' first design portfolio review rubric, create the portfolio review and whiteboarding sessions to hire our first UX Researcher
• Spearheaded and led the transition of design tooling from Sketch and Zeplin to Figma. Led workshops on how to use Figma to developers, designers, and PMs across the whole organization
• Evangelized user research at Snapdocs by driving the establishment of the first UX research repository in Dovetail and gave talks about how I leverage data to inform my design decisions
