Leadership, product execution, strategy, and design at stealth mode AI company.

• Conduct research, discover, and design accessible solutions to empower and support Traumatic Brain Injury (TBI) survivors and caregivers in the highly-complicated recovery journey.

• Bridge the gap between design and development to create functional and user-friendly interfaces.

• Drove product vision and led end-to-end design for various enterprise SaaS healthcare, property tax, and cloud-based applications, shaping strategic direction and enhancing user experiences across critical systems.

• Championed user-centric design for over 4 million healthcare users in Ontario, Canada, streamlining access to vital information and improving overall user satisfaction.

• Led data-driven design initiatives by conducting in-depth user research, shaping the MVP of a cloud-based application. This strategic approach informed product roadmaps and enhanced user engagement.

• Collaborated cross-functionally in Agile environments, ensuring alignment between design solutions, business goals, and user needs.

• Designed intuitive, visually compelling interfaces that adhered to WCAG 2.0 AA standards, ensuring a consistent, accessible, and innovative user experience across platforms.

• Developed an inclusion framework that became a key standard in PayPal's product development and design strategies, embedding inclusion into the core of the company's product offerings.

• Led the design, launch, and analysis of a comprehensive product inclusion maturity benchmarking survey, providing actionable insights that influenced strategic improvements and enhanced product inclusivity.

• Synthesized and distilled complex qualitative and quantitative data into clear, actionable insights that informed strategic decisions across product teams, contributing to the development of more inclusive, user-centered products.