AI Design Lead (Mar 2023 - Present

1. Led Design Team:Managed a team of 3 designers to create scalable and consistent design solutions for SuccessFactors AI features.

2. Delivered AI Features: Shipped X+ AI features, adopted by XXX+ customers in production.

3. AI Design Patterns: Co-developed SAP-wide AI design patterns in collaboration with SAP AI Core and other LoBs.

4. Ensured UX Consistency: Oversaw embedded and conversational AI experiences for a cohesive user experience at SuccessFactors.

Collaborating with SAP Central Design Team to improve/develop new SAP design language "SAP Horizon" (Ongoing)

1. Formed a small team of 7 designers internally to apply and test new Horizon theme and provided feedback/suggestions back to central team

2. Identified issues caused by design inconsistency between web and native mobile design within SAP central team with real world use cases.

3. Provided constructive feedback and ideas based on SuccessFactors context, making new Horizon theme adoption more efficient

Worked with PM & Eng leaders to plan & execute new SAP Horizon theme adoption within SuccessFactors (Ongoing)

1. Developed and presented best practice based on platforms & technology used to entire UX team

2. Created Horizon 101 documentation as single source of truth to to reduce communication effort

3. Keep track of project progress(with help of program manager), review and provide support for design deliverables across the team.

Planned & executed migration from Sketch to Figma for entire company smoothly with Zero complaint but praise only

1. Utilized learnings from SAP central design teams and other LoBs to develop migration plan

2. Designed and hosted Figma training sessions tailored to SuccessFactors context

3. Established a team of Figma advocates across international teams to host local training sessions

4. Managed and guided other designers to improve our file management and design spec delivery process

5. Helped SAP central iOS & Android design team create library components(as our designers' training homework) to speed up their transition process

Managed & improved SuccessFactors Design System across all 3 platforms (web, iOS, Android)

1. Lead a team of 10 design experts on our design system allocated in 5 locations across the globe

2. Standardized our design library structure between web and native mobile

3. Simplified our custom component request and documentation process

4. Hosts bi-weekly DSM (design system management) meeting to discuss issues and align on decisions to ensure design consistency across all teams within SuccessFactors

5. Reviews custom component requests, ensuring approved ones are properly documented, sharing updates with entire team

Continuous Performance Management

1. Worked as the product design lead with 4 designers to design and deliver redesigned CPM from 0 to1 across responsive Web, iOS and Android. It has 2000+ user increase in 2 years…

Android Approval Template Redesign

1. Collected and analyzed data structure of all use cases

2. Developed a new layout template that's easier for data consumption, comparison and can be adapt to all scenarios

Android app home screen redesign

1. Identified most important features for different personas based on user research

2. Collaborated with another designer and developed new workflow based on user feedback

Mobile Design Consistency

1. Created and maintained custom component libraries

2. Collaborated with PM and Eng to plan and smoothly adopt new SDK versions for our apps

Lead Designer of Arimo Dashboards

• Defined necessary features through competitor analysis and user research

• Explored multiple solutions through sketches and landed on the best one based on user testing

• Clean UI and intuitive widget interaction resonated strongly with customers that enterprise software can also be easy and fun to use

Lead Designer of Arimo Notebooks

• Led Experience Canvas Workshop to identify minimum viable experience

• Developed workflow wireframes matching target user's’ mental model enabling them to quickly adapt to new while familiar working environment without any guidance

Lead Service Designer of Arimo BigApps self-service on Amazon Web Service

• Created blueprint to define best workflow and experience for both customers and Arimo support team

• Developed a brand new responsive webpage to increase sign-up rate by providing clearer marketing incentives in a visually appealing layout

• Simplified workflow reduced customers time to start using Arimo products by 50%

Redesigned and rebranded Alcatel OneTouch Fitness Portal with intuitive interaction and elegant visual style across their web and mobile apps that significantly boosted their brand identity among customers

Facilitated and contributed to brainstorming sessions with clients to define problem statements, information architecture and design directions