# Junjie P. > AI UX Lead | Principal Product Designer at SAP SuccessFactors Location: San Jose, California, United States Profile: https://flows.cv/junjiep An experienced product designer who has delivered multiple successful solutions for both consumer and enterprise customers on varied platforms including responsive web, iOS & Android. ## Work Experience ### AI Design Lead | Principal Product Designer @ SAP SuccessFactors Jan 2021 – Present AI Design Lead (Mar 2023 - Present 1. Led Design Team:Managed a team of 3 designers to create scalable and consistent design solutions for SuccessFactors AI features. 2. Delivered AI Features: Shipped X+ AI features, adopted by XXX+ customers in production. 3. AI Design Patterns: Co-developed SAP-wide AI design patterns in collaboration with SAP AI Core and other LoBs. 4. Ensured UX Consistency: Oversaw embedded and conversational AI experiences for a cohesive user experience at SuccessFactors. Collaborating with SAP Central Design Team to improve/develop new SAP design language "SAP Horizon" (Ongoing) 1. Formed a small team of 7 designers internally to apply and test new Horizon theme and provided feedback/suggestions back to central team 2. Identified issues caused by design inconsistency between web and native mobile design within SAP central team with real world use cases. 3. Provided constructive feedback and ideas based on SuccessFactors context, making new Horizon theme adoption more efficient Worked with PM & Eng leaders to plan & execute new SAP Horizon theme adoption within SuccessFactors (Ongoing) 1. Developed and presented best practice based on platforms & technology used to entire UX team 2. Created Horizon 101 documentation as single source of truth to to reduce communication effort 3. Keep track of project progress(with help of program manager), review and provide support for design deliverables across the team. ### Lead Product Designer @ SAP SuccessFactors Jan 2021 – Jan 2021 | Palo Alto, California, United States Planned & executed migration from Sketch to Figma for entire company smoothly with Zero complaint but praise only 1. Utilized learnings from SAP central design teams and other LoBs to develop migration plan 2. Designed and hosted Figma training sessions tailored to SuccessFactors context 3. Established a team of Figma advocates across international teams to host local training sessions 4. Managed and guided other designers to improve our file management and design spec delivery process 5. Helped SAP central iOS & Android design team create library components(as our designers' training homework) to speed up their transition process Managed & improved SuccessFactors Design System across all 3 platforms (web, iOS, Android) 1. Lead a team of 10 design experts on our design system allocated in 5 locations across the globe 2. Standardized our design library structure between web and native mobile 3. Simplified our custom component request and documentation process 4. Hosts bi-weekly DSM (design system management) meeting to discuss issues and align on decisions to ensure design consistency across all teams within SuccessFactors 5. Reviews custom component requests, ensuring approved ones are properly documented, sharing updates with entire team ### Senior Product Designer @ SAP SuccessFactors Jan 2017 – Jan 2021 | South San Francisco Continuous Performance Management 1. Worked as the product design lead with 4 designers to design and deliver redesigned CPM from 0 to1 across responsive Web, iOS and Android. It has 2000+ user increase in 2 years… Android Approval Template Redesign 1. Collected and analyzed data structure of all use cases 2. Developed a new layout template that's easier for data consumption, comparison and can be adapt to all scenarios Android app home screen redesign 1. Identified most important features for different personas based on user research 2. Collaborated with another designer and developed new workflow based on user feedback Mobile Design Consistency 1. Created and maintained custom component libraries 2. Collaborated with PM and Eng to plan and smoothly adopt new SDK versions for our apps ### Senior UX Designer @ Arimo, Inc. Jan 2015 – Jan 2016 | Mountain View, CA Lead Designer of Arimo Dashboards -Defined necessary features through competitor analysis and user research -Explored multiple solutions through sketches and landed on the best one based on user testing -Clean UI and intuitive widget interaction resonated strongly with customers that enterprise software can also be easy and fun to use Lead Designer of Arimo Notebooks -Led Experience Canvas Workshop to identify minimum viable experience -Developed workflow wireframes matching target user's’ mental model enabling them to quickly adapt to new while familiar working environment without any guidance Lead Service Designer of Arimo BigApps self-service on Amazon Web Service -Created blueprint to define best workflow and experience for both customers and Arimo support team -Developed a brand new responsive webpage to increase sign-up rate by providing clearer marketing incentives in a visually appealing layout -Simplified workflow reduced customers time to start using Arimo products by 50% ### Interaction & Visual Designer @ MING Labs Jan 2014 – Jan 2014 Redesigned and rebranded Alcatel OneTouch Fitness Portal with intuitive interaction and elegant visual style across their web and mobile apps that significantly boosted their brand identity among customers Facilitated and contributed to brainstorming sessions with clients to define problem statements, information architecture and design directions ### Junior Designer @ Krohn Design Jan 2012 – Jan 2013 | 2674 Carmar Dr, Los Angeles, CA Redesigned Krohn Design website with clearer information architecture and easier navigation Led the design of an e-commerce website for a famous ceramic artist that increased her revenue by 20% Delivered end-to-end product development service from original ideation, 3D model creation to detailed engineering specs according to clients’ requirements ### Industrial Design Intern @ T2 Design and Prototype Jan 2012 – Jan 2012 | 1238 7th Street Santa Monica, CA 90401 -Create design concept based on clients' ideas and requirements -Search for related product patents for clients ### POUR-SMART @ Savannah College of Art and Design Jan 2011 – Jan 2011 -An L-shaped plastic piece and a bar of strong magnet. -The contraption allows you to chop and easily transfer food from the cutting board to a bowl -Featured as "OOne of Most Buzzed Designs of February 2012" on Yanko Design ## Education ### Master of Fine Arts (MFA) in Service Design/Interaction Design/ UX Design Savannah College of Art and Design ### Master of Arts in Industrial Design Savannah College of Art and Design ### Bachelor of Mechanical Engineering in Industrial Design/English Donghua University ## Contact & Social - LinkedIn: https://linkedin.com/in/junjiepiao - Portfolio: http://www.junjiepiao.com --- Source: https://flows.cv/junjiep JSON Resume: https://flows.cv/junjiep/resume.json Last updated: 2026-04-13