Developed and productionized high-performance and reliable AI systems to deliver high-impact features, enabling automated two-way email conversations in 6sense Conversational Email:
⢠Hyper-personalized AI outreach emails
⢠AI-powered reply automation
š„š²š½š¹š šššš¼šŗš®šš¶š¼š»: Fully automating >70% of live lead emails with 99.9% accuracy in production, achieving the best outcomes in the tradeoffs between accuracy, latency and human effort for scalability.
⢠Text classification, model ensembles, NER, outlier detection (Transformers, PyTorch)
⢠Human-in-the-loop ML, dispatch/validation algorithms, active learning, automatic consensus-based ground truths
⢠MLOps (streaming, serverless inference, data pipelines, ONNX/quantization)
⢠Reliable ML (data quality, testing, monitoring and observability, analytics)
šš šš»š“š¶š»š²š²šæš¶š»š“: end-to-end AI systems with RAG, prompt engineering, and bespoke workflows; spearheaded and deployed initiatives for ensuring reliability of LLM outputs
⢠Semantic search backend service (FastAPI, Pinecone/pgvector, Sentence-Transformers)
⢠LLM online evaluation / guardrails for trustworthy, reliable, and appropriate LLM outputs
⢠Steerable LLM generation (custom intents and reply strategies)