* Strategize and execute e-commerce features to drive growth and retention on the consumer app

* Expected to launch 10+ features and improve 5+ app usability pain points by summer 2025

* Define and standardize design system for all commerce products, both enterprise and consumer-facing softwares.

* Lead commerce design work streams with 4+ cross-functional teams

* Provide oversights and design guidance for another designer

* Produce multiple interactive prototypes for discovery research and A/B testing

* Work on hardware UX for drone pickup stand industrial design

* Establish UX design process at Wing

Notable projects:

* Partnerships consumer UI kit (DoorDash, Walmart partnership public launch)

* Dispatch tool (Apian partnership public launch)

* Order troubleshooting

* Facility management tool

* Drone loader app

* Drone network interface

* Delivery spot management tool

* Act as an interim PM for 3 projects

* Mentor 1 design intern

* Lead product design effort to drive conversion and retention

* Design new interaction and input patterns for mobile shopping experience

* Conduct 4 independent user research to inform design decisions

* Work with hardware & software engineers to improve end-to-end customer journey

* Wing hackathon winner 2021

Formerly the Google X drone delivery project

* Launch on iOS app store and Google play store in Finland, Australia, and USA

* Create beautiful, elegant, and simple interfaces to humanize future drone technologies

* Prototype heavily to push boundaries on UI interactions and develop design system

* Currently vlogging my learnings in UX design and investing on my YouTube channel youtube.com/justeen15

Freelancing in interaction and motion design to define interface element behaviors. Clients include:

• Imagination Works

• Effay (co-founder 2017)