# Justin Ching

> Product Designer @ Datadog

Location: New York, New York, United States
Profile: https://flows.cv/justinching

Designer at Datadog. Passionate about the intersection of design and education!

## Work Experience
### Product Designer II @ Datadog
Jan 2024 – Present | New York, New York, United States
Infrastructure Experiences & APM Services

### UX Designer II @ Chainalysis Inc.
Jan 2021 – Jan 2023 | New York, New York, United States
- Led research and design for the Chainalysis Entity Risking suite aimed at creating compliance solutions for DeFi companies and crypto services. Since launch, have secured market fit with over 100 customers and $2M ARR.
- Designed and implemented interactive data visualization components in order to simplify compliance data and insights for our users.
- Drove and conducted both generative and evaluative research studies in order to inform product and design decisions. Synthesized and presented these findings to stakeholders and leadership.

### Senior Associate Product Designer @ Capital One
Jan 2021 – Jan 2021
- Creating internal finance tools for Capital One finance associates to better manage, analyze, and transform their data
- Designed the first cross-platform data management experience at Capital One, working across teams and with a wide variety of product stakeholders. Made user journey maps and user flows to document user perspective and needs. Prototyped an interactive table experience with a variety of filtering, sorting, and modifying features.
- Assessed team needs and built a team research library using Figma components and variants for design associates to conduct their own Heuristic Evaluations.
- Created and contributed design components in order to unify our design systems library for over 30+ associates to use, utilizing variants and interactive components.

### Associate Product Designer @ Capital One
Jan 2019 – Jan 2021 | McLean, Virginia
- Designed a suite of cross-channel payment alerts for customers nearing their credit limit which reduced card declines by 25% and increased spend by $600 million. Built several prototypes for MVP and post-MVP solutions to test with users.
- Addressed user pain points and led the UX/UI design of the Capital One Offers Center, providing customers with a centralized hub to evaluate and redeem offers. Created designs and prototypes for native and desktop.
- Facilitated and led weekly reading groups and workshops about diversity and social issues for a group of 50+ designers. Guided team members on how to lead breakout rooms and encourage discussion.

### Studio Member @ Design for America
Jan 2017 – Jan 2019
- Studio Member at the Duke campus of Design for America
- Researched different avenues to combat low local voter turnout through interviewing community partners and local experts on the issue
- Prototyped solutions through Sketch and Principle to create demos of our app to show the rest of the DFA team and community partners

### Audiovisual Technician @ Duke University Franklin Humanities Institute
Jan 2015 – Jan 2019 | Raleigh-Durham, North Carolina Area
- Supervised over 20 events at the FHI to ensure presenters could utilize the available audio and visual technologies.
- Took photos and organized marketing strategies to expand the reach of FHI events

### Operations Associate @ Teach For America
Jan 2018 – Jan 2018 | Houston, Texas Area
•	Managed and refined a mail system for over 400 program participants, resulting in a 4% increase in Operation satisfaction through the program.
•	Produced a Documentary Series to highlight the stories of six new teachers, requiring to self-teach new skills in AfterEffects and Premiere Pro.
•	Collaborated with three team members in order to provide the communications and customer service to program participants, resulting in an 88% satisfaction rating with on-site communications.

### Mathematics Teacher @ StudentU Durham
Jan 2017 – Jan 2018 | Raleigh-Durham, North Carolina Area
- Taught math at a college access program based to support underprivileged Durham Public School students.
- Constructed and taught a personalized and directed slam poetry curriculum to middle school boys.

### Marketing and Publicity Chair @ East Coast Asian American Student Union (ECAASU)
Jan 2016 – Jan 2017
- Worked on creating logos and brandings for ECAASU 2017, the oldest and one of the largest Asian-American Student conferences on the East Coast, to increase conference visibility and attendance.
- Organized meetings and direction for the Marketing and Publicity team to create a cohesive theme and message.
- Utilized a variety of social media and visual mediums such as photo and video to promote the conference.


## Education
### Bachelor's degree in Psychology
Duke University


## Contact & Social
- LinkedIn: https://linkedin.com/in/justin-ching-47105b105
- Portfolio: https://jusching.me

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Source: https://flows.cv/justinching
JSON Resume: https://flows.cv/justinching/resume.json
Last updated: 2026-03-29