# Justine Luis > UX Design and Accessibility Leader at Abercrombie & Fitch Co. Location: Pleasanton, California, United States Profile: https://flows.cv/justineluis Product Design leader with 15 years of experience in Design Management and Experimentation. Skilled in mentoring cross-functional teams using Figma to create responsive web/mobile designs. Proven track record of enhancing customer experiences by 30% within 6 months, ensuring compliance, and delivering innovative solutions in fast-paced environments. Also certified in web accessibility, which enables me to ensure that our digital products meet WCAG 2.2 standards. ## Work Experience ### Sr Manager, Design Systems + Accssibility @ Abercrombie & Fitch Co. Jan 2023 – Present Lead a high-performing design team and partnered with Product and Engineering leads to guide on strategy and ensure successful execution. Fostered a culture of experimentation, leading to a 30% increase in design efficiency by integrating new tools and processes across cross-functional teams. Developed a sophisticated design system within 6 months, enhancing operational productivity by 20% across cross-functional teams using Figma's product design tools. Directed projects solving problems in customer experiences for core audiences, ensuring WCAG 2.2 compliance within 3 months. ### Sr. UX Manager, Design Systems @ Gap Inc. Jan 2021 – Jan 2023 | San Francisco Bay Area Directed a cross-functional team of seven UX designers and developers to deliver responsive web and mobile app design system experiences. Explored and experimented with new methodologies to improve personal and team performance within 6 months, with experience in technical products and complex systems. Managed digital product development, scaling brand capabilities by 30% through implementing advanced productivity tools within 6 months. ### Principal Visual / UX Designer @ Williams-Sonoma, Inc. Jan 2017 – Jan 2021 | San Francisco, California Enhanced product consistency with a 20% efficiency by leading a multi-tenant design system initiative across six brands. Oversaw multiple product lines concurrently, collaborating with cross-functional teams to ensure timely delivery and uphold quality standards within 6 months. Led early stage (zero-to-one) projects, driving innovative design solutions that enhanced user engagement and streamlined workflow opportunities. ### Adjunct Professor @ Academy of Art University Jan 2012 – Jan 2020 | San Francisco Bay Area Developed and delivered engaging UX design courses, enhancing student understanding and application of design principles within one semester. Mentored students through thesis projects, enhancing their design skills and confidence, resulting in a collaborative learning environment that improved overall class performance. ### Director of UX/UI Designer @ Stealth Startup Jan 2016 – Jan 2017 | San Francisco Bay Area Enhanced omnichannel user engagement by 50% within 6 months by strategically managing resources and improving processes across teams. Optimized website focusing on B2C transactions, enhancing mobile-first usability. ### UX / UI Design Manager @ Tesla Jan 2015 – Jan 2016 | Fremont, California Led a solutions-oriented team of UX and visual designers to align product strategies, enhancing collaboration and execution across projects over 12 months. Cultivated a culture of innovation by leading design sprints, enhancing user experience and team performance, resulting in the successful launch of multiple product features within 12 months. ### UX Manager @ Bio-Rad Laboratories Jan 2014 – Jan 2015 | Hercules, California Led a cross-functional team of UX designers and developers, optimizing resource allocation to meet business objectives, resulting in a 15% increase in project efficiency within 6 months. Fostered a culture of experimentation by integrating A/B testing into the design process, enhancing team collaboration and driving innovative solutions across projects. ### Senior User Experience Designer @ Williams-Sonoma, Inc. Jan 2013 – Jan 2014 | San Francisco Bay Area Spearheaded cross-functional collaboration on e-commerce initiatives, enhancing design efficiency by a 3% increase in conversion rates within 9 months. Informed product roadmap development by integrating X new technologies, resulting in a X% increase in team efficiency and collaboration. ### User Experience Designer @ Williams-Sonoma, Inc. Jan 2010 – Jan 2013 | San Francisco Bay Area Communicated user experience design and usability concepts to interdisciplinary groups, as well as determined and implemented emerging best practices within informational design. Facilitated requirements gathering processes and supported the business teams in the review and iteration of the interface requirements. ### Sr. Web Designer @ Specialized Bicycle Components Jan 2008 – Jan 2010 Enhanced user experience across multiple platforms by implementing innovative design solutions, resulting in a streamlined workflow and increased collaboration. Streamlined global web content support, enhancing visual and operational efficiency for international corporate sites from 5 countries to 16 over 5 years. ### Web Content Specialist @ Specialized Bicycle Components Jan 2005 – Jan 2008 Maintained content published on the primary user interface, improving site traffic by 20%. Assisted in the multi-language site management for corporate international divisions, creating a stronger international B2C presence. ## Education ### MFA Academy of Art University ### Bachelor of Science - BS University of Washington ## Contact & Social - LinkedIn: https://linkedin.com/in/justineluis - Portfolio: https://justineluis.com --- Source: https://flows.cv/justineluis JSON Resume: https://flows.cv/justineluis/resume.json Last updated: 2026-04-13