Led product strategy and PM execution for the leading SaaS provider of remote monitoring, analytics, mobile apps, and cashless payment solutions for the worldwide vending industry. After an $85M exit, led PM for the acquirer for a year before leaving to work on my own startup ideas and side projects.
• Led a high-productivity PM team focused on SaaS web and mobile apps that help vending operators improve logistics efficiency, process payments, prevent theft, boost sales, and accurately report on business performance.
• Owned the roadmap. Coalesced customer input, long-term strategy, and competitive threats into aggressive but pragmatic product roadmap... and then partnered with engineers, sales, marketing, customer success, and our customers to turn roadmap into reality.
• Balanced resources and schedules across multiple product lines. Ensured that important-but-not-urgent priorities weren't neglected. Supported Agile engineering process with user-story/task definition and prioritization, bug triage, etc. Negotiated with engineering, sales, and customers to get the best bang for scarce resources and scarce calendar time.
• Drove user experience strategy and execution, with focus on user-interaction design to make our B2B mobile and web apps easy to use for low-tech users. Built mockups and UI prototypes (Photoshop, HTML, CSS, hacky Javascript, etc.) to validate design ideas.