# Justin Jiang

> Design @ Instawork

Location: San Francisco, California, United States
Profile: https://flows.cv/justinjiang

I’m a digital product designer in pursuit of social good and digital equity. I use a human-centered, empathetic, and research-driven design process inspired by my studies in environmental design and city planning.

Contact Me: justinjiangrws[at]gmail.com

## Work Experience
### Senior Product Designer @ Instawork
Jan 2024 – Present | San Francisco, California, United States
Global Fund for Refugees (GFR)

### Senior Product Designer @ Instawork
Jan 2023 – Jan 2024 | Vancouver, British Columbia, Canada

### Senior Product Designer @ Instawork
Jan 2022 – Jan 2022

### Product Designer @ Instawork
Jan 2021 – Jan 2022 | Remote

### Product Designer @ Self-Employed
Jan 2018 – Jan 2021
Product design and strategy for clients at various stages in their business, focusing on Product Design, UX Design, Design Systems, and Prototyping.

Projects:

• Product Design for Heylo; an application providing a comprehensive tool for group leaders to provide the best experiences for groups and their members
• Product Design for YSquared; created product design (user flows, prototypes, wireframes) framework for a mobile application focused on short and medium-term property rentals and management
• Branding for BubbleCoding; working on brand concepts and direction, home page redesign of a K-12 coding education platform

### Product Designer @ OppSites
Jan 2017 – Jan 2018 | Oakland, California
• led design of the OppSites web product from concept to production, resulting in an increase of signup rates by 50% and decreasing dropoff rates 40%
• responsible for the holistic product vision and development of core features like the Home Feed, Marketplace Search, User Profiles, Project Creation, Place Pages, and Messaging

### Urban Data Manager @ OppSites
Jan 2016 – Jan 2017 | Oakland
• researched user needs and provided recommendations for possible solutions concerning civic technology
• managed OppSites' CRM and municipal parcel databases
• designed visual material for physical (pamphlets, brochures) and digital (email) marketing, product overviews, data visualization projects

### Member / Co-Chair @ UC Berkeley Student Technology Council
Jan 2014 – Jan 2016 | United States
• served as a co-chair for a student technology advocacy group advising UC Berkeley's chief innovation officer (CIO) on student technology issues
• gathered student feedback integral for the rollout of a new campus student information portal (CalCentral)


## Education
### Bachelor of Arts - BA in Sustainable Environmental Design
University of California, Berkeley


## Contact & Social
- LinkedIn: https://linkedin.com/in/tjustinjiang
- Portfolio: https://www.tjustinjiang.com/

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Source: https://flows.cv/justinjiang
JSON Resume: https://flows.cv/justinjiang/resume.json
Last updated: 2026-04-13