# Justin Mott

> Software Engineer at Cohere

Location: New York, New York, United States
Profile: https://flows.cv/justinmott

A fish in a fishbowl attempting to make conclusions about the world beyond the glass. Looking to push the fields of Mathematics and Computer Science.

## Work Experience
### Software Engineer @ Cohere
Jan 2021 – Present | New York, New York, United States
- Developed full stack applications customer support software that increased self-serve rate from 0 to 60\% as well as decreasing handle time by 30\%.
- Designed scalable systems used by millions of users, including the CI/CD processes.
- Utilized NLP to determine intent of messages and correctly match queries to pre-defined workflows to help users easily find answers without needing to interact with an agent.
- Challenged myself to work in a start up environment, 8 people, where I made important decisions not only towards what we were building, but also in terms of business direction.

### Forward Deployed Engineer @ C3.ai
Jan 2020 – Jan 2020 | New York, New York, United States
Worked directly with customers to design, develop, and deploy an AI-based enterprise application for predictive maintenance on the C3.ai Platform

### SDE Intern, Customer and Brand Trust @ Amazon
Jan 2019 – Jan 2019 | Seattle Washington
• Created a Circuit Breaker that tripped when a service was given parameters that were previously marked as invalid, which led to fewer tickets being cut to the service owners. 
• Developed software to mark parameters, given to a service, as invalid if they were found to cause errors while calling other services.

### Cyber Security Intern @ JPMorgan Chase & Co.
Jan 2018 – Jan 2018 | Greater New York City Area
• Automated vulnerability reduction software by assisting in the creation of an orchestration platform which led to reduced developer downtime
• Implemented ECDSA into a client app using .NET core, ADFS, and Springboot to show a proof of
concept for PoP, Proof of Possession, and improve API security
• Created an API webstore and API gateway using a MERN stack to show a proof of concept for
OBO, On Behalf Of, as well as improving the process for developers to access internal APIs


## Education
### Bachelor of Science - BS in Computer Science
The University of North Carolina at Chapel Hill
Jan 2016

### Bachelor of Science - BS in Mathematics
The University of North Carolina at Chapel Hill
Jan 2016


## Contact & Social
- LinkedIn: https://linkedin.com/in/justinmmott
- GitHub: https://github.com/justinmmott/

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Source: https://flows.cv/justinmott
JSON Resume: https://flows.cv/justinmott/resume.json
Last updated: 2026-03-20