# Justin Yu

> Software Support, IT Services and Full Stack Developer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/justinyu

With a Bachelor of Science in Computer Science from San Francisco State University, my journey at TekLeap was marked by enhancing systems and minimizing downtime through prompt resolutions to hardware and software issues. Our team's commitment to upgrading client computer systems and developing web-based tools for live data management was pivotal in ensuring immediate issue resolution.

My proficiency in software support and web development was leveraged to align a nonprofit's website with its mission and to innovate in data management, culminating in a successful GoFundMe campaign. These experiences underscore my drive to create impactful technology solutions that streamline processes and support organizational goals.

## Work Experience
### Software Developer @ SF Civic Tech
Jan 2025 – Present
• Supported users by investigating and resolving complex issues in a web application, ensuring smooth functionality.  
• Developed features using JavaScript, HTML, and CSS to enhance troubleshooting capabilities and application understanding.  
• Implemented passkey authentication, significantly reducing network requests and improving load times.  
• Documented technical findings and communicated effectively with non-technical partners to drive actionable improvements.

### System Integrator @ TekLeap
Jan 2024 – Jan 2024 | San Francisco Bay Area
As a System Integrator at TekLeap, I upgraded and maintained client computer systems, diagnosed and resolved hardware and software issues, and developed web-based tools to manage live data for immediate issue resolution. 

• Enhanced system performance and security through efficient upgrades.
• Minimized downtime by resolving hardware and software issues promptly.
• Improved legacy scripts to ensure functionality in the updated environment.

### Technology Support @ KeshCares
Jan 2024 – Jan 2024
• Led strategic overhaul of nonprofit website to align with mission and objectives.
• Curated event pages and visuals to showcase impactful work.
• Spearheaded successful GoFundMe campaign for revenue growth.

### Full Stack Fellowship @ Dev/Mission
Jan 2023 – Jan 2024
• Developed a web-based application to enhance user experience and streamline data management, reducing reliance on Google Sheets.
• Conducted research and interviews to identify data management challenges and proposed innovative solutions.
• Created wireframes and drafts for a website aimed at improving data accessibility and organization.
• Organized team meetings to share progress and collaborated with team members to resolve issues efficiently.

### Community Technology Associate Intern @ Dev/Mission
Jan 2023 – Jan 2023
As a CTA intern, I developed skills in computer hardware and software, different operating systems, and customer service, with a focus on serving individuals with limited digital skill levels. This part-time, four-month, position with Dev/Mission provides on-the-job training in IT maintenance, support, and assistance within the affordable housing community at partnered sites.

### Pre-Apprenticeship @ Dev/Mission
Jan 2023 – Jan 2023
Completed 120+ hours of:
- IT Fundamentals (Hardware, Software, OS)
- Intro to Programming (HTML, CSS, JavaScript, Bootstrap, AirTable)
- IoT (Internet of Things)
- Critical Career Skills


## Education
### Bachelor of Science in Computer Science
San Francisco State University


## Contact & Social
- LinkedIn: https://linkedin.com/in/justin-yu-6326151a1

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Source: https://flows.cv/justinyu
JSON Resume: https://flows.cv/justinyu/resume.json
Last updated: 2026-04-05