# Jwen Jiang > Senior Software engineer, Project Manager Location: Los Angeles, California, United States Profile: https://flows.cv/jwen I am a senior software development project management and strategy full stack SDET professional senior software project manager, with more than 10 years of work experience. Over the past decade, I have been involved in many complex software development projects, from project planning to implementation and delivery. I have successfully led a number of cross-departmental and multinational software teams to ensure that projects are delivered on time and meet customer needs. I am good at using a variety of project management tools and methods, including agile development, Scrum, Kanban and Waterfall, and can flexibly choose appropriate workflows and management methods according to project requirements and team characteristics. I have in-depth understanding and practical experience of team management and leadership. I can effectively coordinate and communicate team members, stimulate their potential, and improve team performance and efficiency. In addition to project management and team leadership, I am also proficient in software development and testing techniques. I am proficient in using a variety of programming languages and tools, including Java, Python, C #, Selenium, Appium, Jenkins, JIRA, etc., with full stack software development and testing capabilities. ## Work Experience ### Senior Software engineer, Project Manager @ Genesys Jan 2019 – Jan 2021 | Seattle, Washington, USA As a software development project manager, lead the management and leadership team to ensure that software projects are delivered on time and reliable in quality. Work with developers, testers and other team members to ensure the successful implementation of the project. Make project plan, assign tasks, track progress, identify and solve problems, coordinate resources, manage risks, communicate with customers, etc. Establish a good working relationship in the team, cultivate a good working atmosphere, and monitor and manage the performance of the team. In addition, I also need to track and understand the latest technological trends and innovations in the industry, and provide best practices and recommendations for the project to ensure project success and customer satisfaction. ### Quality Assurance Automation Manager @ Casebook PBC Jan 2017 – Jan 2019 | United States • Revitalized test automation projects and created best practices. • Built auto scalable Selenium Grid with Terraform script and AWS Fargate spot instances. • Setup Gitlab-CI browser test pipeline by utilizing docker-compose and Docker in Docker technique to enable Selenium Grid video recording and cross browser testing. • Coached team members for test automation and troubleshooting. • Providing easily maintained self-hosting test automation infrastructure solutions reduced more than $10K/year spending. ### Senior QA Automation Engineer @ ProVantageX Jan 2014 – Jan 2017 • Implemented highly efficient browser UI integration tests with Cypress.io and Nightwatch.js. • Addressed flaky tests with extensive knowledge and hands-on experiences. ### Senior Quality Assurance Engineer @ Skillsoft Jan 2011 – Jan 2014 | Rochester, New York Area • Adopted agile methodologies to manage cloud-based LMS test automation within the sprint cycle. • Automated UI tests with Selenium WebDriver and Selenium Grid. • Automated SaaS Learning Management System REST API testing with Groovy and SoapUI. • Enhanced Unit test coverage by using Java and TypeScript. • Successfully reduced flaky UI tests by implementing retries from WebDriver command level, framework level to Jenkins pipeline level. • Maintained automated backend API integration tests and DAO tests. • Setup and added automated database patch deployment test to Jenkins pipeline with PL/pgSQL and shell scripting. • Established automated website performance monitoring and analysis on Jenkins pipeline with open-source tool sitespeed.io, Groovy and shell scripting. • Setup automated test frameworks with TestNG, Cucumber-JVM, REST Assured and Selenium for Java based test project / Jest and supertest for Node.js based test project. • Maintained Selenium Grid with 45 nodes and setup VPN socks5 proxies by using Kubernetes on AWS • Filed issue reports and pull requests to PayPal AATT, TestNG and Gradle open-source projects. • Setup automated accessibility testing framework on Jenkins pipeline with aXe and Selenium. • Fixed backend bugs while writing API tests. • Developed mock and stub services in integration test environments to reduce cost of video encoding and virus scanning. • Created automated production smoke test and service health check suite to reduce human involvement and shortened deployment window for each production deployment. ### Quality Assurance Engineer @ IP.com Jan 2008 – Jan 2011 | New York State, USA • Designed and executed test plan and test cases for Semantic Gist search engine. • Participated in all aspects of testing, including unit, integration, functional, regression, security, destructive and performance testing. • Developed and maintained web-based automated testing systems using Java, JUnit, spring framework, jQuery, RESTEasy framework and REST-assured framework. • Performed tasks in a scrum agile environment and used TargetProcess for project management. • Reported bugs with Bugzilla and investigate web application bugs using JavaScript debugging tools. • Performed and developed performance tests with JMeter and customize built performance tools • Performed manual testing under Linux Shell environment. • Deployed experimental system on Amazon cloud. • Utilized Jenkins and SVN for continuous integration. • Enhanced in-house relevance test web application with Java, spring framework, JavaScript and MySQL. • Created automated test tools usage documents with Doxygen. ### Software Engineer Intern @ 美国法特瑞互助保险公司 Jan 2007 – Jan 2008 | New York State, USA • Performed dual roles as an Application Developer and Quality Assurance Engineer. • Developed and maintained .NET and VB6 applications. • Created test cases and automated smoke tests for Microsoft CRM, .NET and VB6 applications. ## Education ### Master's degree in MS，Information Technology Rensselaer Polytechnic Institute Jan 2006 – Jan 2008 ### Bachelor's degree in B.B.A，Information Management Nanjing University Jan 2002 – Jan 2006 ## Contact & Social - LinkedIn: https://linkedin.com/in/jwen-jiang-bb5a5243 --- Source: https://flows.cv/jwen JSON Resume: https://flows.cv/jwen/resume.json Last updated: 2026-03-22