# Jyothsna M. > Engineering Lead | 10+ years in Ruby on Rails Location: San Francisco Bay Area, United States Profile: https://flows.cv/jyothsna Authorized to work in USA for any employer, no visa support required | 10+ years of experience in Ruby on Rails (RoR) Proficient in architecting & developing enterprise-level web applications and services.Hands-on expertise in Ruby, Rails, Rails Engines, Java, Mysql, Postgres, Redis, CouchDB, GraphQL, RESTful architectures, SOAP, Microservices, SOA, Git, Gerrit, RabbitMQ and ElasticSearch Led cross-functional teams, collaborated with the clients, designed and developed projects following AGILE methodologies, delivering results adhering to project commitments Managed teams with an emphasis on career development, goal setting, mentoring, and coaching, leading to project delivery Champion of effective engineering practices like code reviews, meta-programming and interface-style programming paradigmsExpertise in breaking down complex business challenges into achievable technological solutions Ability to design & develop projects from scratch, taking end-end responsibility until completion and further maintenance Specialized in architecting back-end solutions at scale on a par with varying business needs and growing traffic Designed, Architected and developed entire Payroll Automation Suite of Products for careguide.com and nannylane.com Expertise in Supply Chain Automation. Automated a suite of supply chain solutions ground up including Inventory Management System, Quality Process Automation, Logistics Management System, Warehouse Management System and Last Mile delivery for an e-commerce furniture unicorn urbanladder.com, adhering to Microservices architecture Versatile in integrating 3rd party services/APIs into applications seamlessly, retrofitting the current architectural needsStrong experience in the development of RESTful web Services, microservices and SOAFully focused and energetic person with eagerness and willingness to learn and adapt quickly ## Work Experience ### Senior Software Engineer @ Mudflap Jan 2023 – Present | San Francisco Bay Area Mudflap provides discounts for diesel purchases for its customers (Truck Drivers) on the Mudflap fuel card or the mobile app. Led a team to build a custom Visa Transaction Review System that detects and corrects data anomalies for Visa Card transactions. This resulted in reducing transaction errors by 90% and recapturing 65% of the Operational Team's bandwidth, allowing them to focus on high-value tasks. Spearheaded the Merchant engineering roadmap for Mudflap’s initiative towards becoming a Factoring Company. Built the foundational Merchant KYC, accounting, and banking layers in an accelerated 6-week delivery cycle. Proactively stabilized the Settlements Service by engineering an automated reconciliation and alerting framework. Integrated the Stripe API for missed payments, virtually eliminating manual intervention and ensuring high merchant trust.  Designed and deployed a Historical Pricing System. This "first-of-its-kind" system captures all pricing updates to leverage trend analysis to alert the team to uncommon market shifts and missed data updates, providing the business with a competitive edge in fuel pricing accuracy. Led the technical integration of a non-SaaS external partner to automate Driver Loyalty points, bridging technical gaps between modern internal services and legacy external protocols. Architected a Dynamic Discounting Engine that decoupled legacy pricing logic to support complex, dynamic fleet-merchant contracts. This increased platform flexibility for enterprise-level clients while maintaining 100% integrity across downstream settlement systems. ### Founding Engineer @ Nexmate Jan 2021 – Jan 2023 Nexmate helps connect people living in Condominiums to collaborate effectively with each other and helps them realize the benefits of living in a community As a founding member, architected and developed the core components of the business, i.e, Visitor Management System, Amenities Booking Management and Condominium Marketplace as RESTful microservices. Responsible for Database modeling, API design of the microservices and for the overall health of Engineering infrastructure and services. Built a testing suite that's powerful enough to watch for the changes in any microservice and run integration and regression tests to ensure the stability of the services. Built rapid PoCs from scratch for trail runs in few condominiums practicing best coding standards with a test coverage of ~90% with Rspec ### Engineering Lead @ Kapjo Technologies Inc Jan 2021 – Jan 2021 | Toronto, Ontario, Canada Square Capital LLC: Designed and developed a microservice for onboarding employees to Square that reduced the onboarding time by 45% This microservice takes care of all the steps right after the candidate signs the offer letter until the joining day. Architected the platform to interact with other internal microservices streamlining the onboarding process. Collaborated with product, designer and stakeholders to build a pub/sub service that's flexible to handle two-way communication across all the services in real-time. Rose Rocket: Managed the team of engineers to scale up the product to cater to the demands of the trucking industry. Established processes for engineers to work smoothly with Design and Product teams. ### Lead Developer @ HiMama Jan 2020 – Jan 2020 | Toronto, Ontario, Canada HiMama provides software services to childcare centers across North America Worked as a lead developer and helped with overhauling the entire tech stack with a focus on stability and code quality. Introduced new processes to enhance flexibility and scalability, better error handling, graceful failures, and proactive failure notifications. Added metrics for better analysis of code churn, test coverage and integrated alerts and notifications to Slack and email which reduced the on-call incidents by 40% Involved in establishing processes to streamline the collaboration between Product, Design and Engineering teams which decreased the code rewrites by 55% ### Engineering Manager @ CareGuide Jan 2017 – Jan 2020 | Toronto, Ontario, Canada Designed, Architected and developed entire Payroll Automation Suite of Products for careguide.com and nannylane.com Directed the strategy & planning for the Payroll team. Led a team of engineers mentoring and coaching them, setting their career goals and planning milestones to achieve them Led Product and Engineering to automate Payroll operations processes with a focus on increasing productivity of Operational teams and reducing human errors Designed and developed a custom pay-period calculator reducing the payroll operational effort by a scale of 50% Championed and promoted best practices in the development team like code reviews, architectural sessions, meta-programming in Ruby and effective documentation Architected and developed a robust reporting framework for critical timebound processes like T4(Canada), W1/ W2(for the USA) with emphasis on data encryption following legal compliance Implemented effective tracking of all the phases of the User life cycle from registration to Payroll processing, including analytics Migrated unstable Sinatra to a dockerized Rails Application Introduced custom audit `trail` to store the history of all actions making it a big win for Audits Efficiently handled data encryption ### Senior Software Engineer @ Goomo Jan 2017 – Jan 2017 | Bangalore Designed and developed Hotels platform as an individual Contributor from scratch Designed a highly robust search ranking algorithm for hotel search Key Initiatives: Built a fully automated Data Engine framework that can validate Hotel data, support updates of the data and update the ranking. It is robust enough to handle a variety of Hotel Service providers simultaneously ### Software Engineer @ Urban Ladder Jan 2014 – Jan 2017 | Bangalore Built a complete solution for Logistics Inbound(Last mile trip) and Outbound service, with built-in support for analytics and real-time tracking of the Order Designed and developed Logistics Management Service, Order Management Service, Warehouse Management Service, Quality Management Service, Inventory Management Service, Vendor Management Service and Delivery Management Service from scratch, including data modelling Built all the above services as Rails Engines Further transformed Unicommerce client and Notifications service into Gems Key Initiatives: Brokedown the big monolith codebase into microservices Built Notification Service to support all kinds of notification easily following publish/ subscribe pattern ### Senior Software Engineer @ Milaap Jan 2013 – Jan 2014 | Bangalore Developed `credits` - a virtual money wallet, and built transaction management for the same in the system Built Exchange Rate module to deal with the differences in currency conversions Built `Campaigns` - a generic implementation to start any campaign any time ### Senior Software Engineer @ Travelmob Jan 2012 – Jan 2013 | Bangalore Developed the admin portal for Travelmob (without using active admin gem) from scratch Built Leads Management tool for analytics and promotion purposes. ### Systems Engineer @ Infosys Technologies Ltd Jan 2010 – Jan 2012 | Bengaluru Area, India Client: Income Tax Dept. Of India Processing of data from Income Tax Dept. Of India: This project focuses on the task of optimizing the process of dealing with Income Tax returns of citizens of India where we have a huge data warehouse containing Income tax information of people of India right from 1990. Responsibilities include optimizing and automating the process of ITR(Income Tax Returns) filed by each Individual in India, automating the refund and demand process for ITRs, keeping track of ITRs for analytics, summarizing the performance of CPC(Central Processing Centre) over the total progress of all ITRs , tracking each ITR file till it is totally processed. ## Education ### Bachelor of Technology (BTech) in Instrumentation Jawaharlal Nehru Technological University, Anantapur ## Contact & Social - LinkedIn: https://linkedin.com/in/jyothsna-m --- Source: https://flows.cv/jyothsna JSON Resume: https://flows.cv/jyothsna/resume.json Last updated: 2026-04-01