Lead product design and strategy for Aisera’s Agentic AI platform, redefining how enterprises deploy and scale AI agents.

Mentor and speaker for the design program at UC Berkeley

Spearheaded the discovery, design, and strategy of an automated Reports and Reconciliation dashboard. It achieved a product-market fit with a 70% user adoption and boosted revenue and efficiency in its vertical, making it a cornerstone of Ripple's 2024 customer acquisition strategy. This initiative minimized manual reconciliation, reduced customer support overhead, and amplified scalability for future growth.

Designed a low-cost solution for searching and downloading experience on the payments platform, reducing the operational time by over 80%.

I helped to design digital products for over 30,000 airline agents from Air Canada, Southwest, and Etihad airlines.

This was such a pivotal and transformative experience for me. I started out as a QA Analyst in the Engineering department. I discovered design through networking and self-learning courses. I was soon seduced by the allure of UX Design and began advocating to the Director of Engineering about its importance.

My rapid prototyping, wireframing, and user research & testing skills won me the chance to become the sole UX Designer working on the B2B product of Amadeus.

I worked on a product that eventually made the lives of 30,000 Amadeus airline agents much easier by reducing their call handling time by 66% as well as increasing onboarding/training efficiency.

I also led innovation workshops that fostered UX maturity at Amadeus, resulting in the formation of a 5-member team in Bangalore.