• In the Office of the Chief Technology Officer (OCTO) leading design initiatives and modernization efforts for MyHealtheVet, the VA’s patient-facing electronic health record.
• Overseeing the retirement of the legacy MyHealtheVet portal, migrating users to a more cohesive digital experience on VA.gov.
• Championing accessibility and compliance, balancing regulatory requirements with user-centric design principles.
• Collaborating with diverse teams to enhance functionalities such as secure messaging, prescription management, and accessing medical records.