• In the Office of the Chief Technology Officer (OCTO) leading design initiatives and modernization efforts for MyHealtheVet, the VA’s patient-facing electronic health record.

• Overseeing the retirement of the legacy MyHealtheVet portal, migrating users to a more cohesive digital experience on VA.gov.

• Championing accessibility and compliance, balancing regulatory requirements with user-centric design principles.

• Collaborating with diverse teams to enhance functionalities such as secure messaging, prescription management, and accessing medical records.

In my role at Front, I led the transformation of the product design team, focusing on strategic growth and process improvement. I successfully expanded the team from 6 to 15 designers, implemented a structured product development process, and established a design systems team to enhance product quality and efficiency. My efforts directly contributed to a more cohesive and innovative design environment.

I led a team of designers dedicated to building effective business tools for advertising campaign management. My focus was on nurturing talent and implementing a three-year UX vision that adapted to the evolving content landscape. Through regular design critiques and strategic reviews, I ensured our projects met high-quality standards and aligned with business goals.