Santa Clara, California, United States
Conducted iterative customer research with Capacity Chemical to gather user stories, evaluate workflows, and identify limitations of their legacy tool to define requirements for a new tool build.
Identified 3 key personas and tailored role-based dashboards to reduce cognitive load and onboarding friction.
Designed an AI-first UX that enabled Capacity employees to gather supplier and raw material information from documents and generate a formula document 70% faster.
Wireframed an integrated Chemformation widget to accelerate raw material search and profile building without switching apps.
Crafted a complete 22-screen Figma prototype for the new tool which was deployed at Capacity Chemical.