# Kandice Wong

> Freelance Product/UX Designer

Location: San Jose, California, United States
Profile: https://flows.cv/kandice

Multi-disciplinary product/UX designer with 10 years of experience in simplifying enterprise and B2B applications. Passionate about user empathy, efficient systems, and clean design. Worked with globally-distributed teams to streamline workflows, build design systems, and improve platform applications.

## Work Experience
### Freelance Product Designer @ Unknown
Jan 2023 – Present
Delivering user-centric design solutions for diverse clients, specializing in end-to-end product design. Collaborating closely with partners and clients to transform complex ideas into visually compelling, intuitive user experiences. Projects have included a CRM for financial professionals, a health benefits platform/marketplace, and a product management platform.

### Principal Designer @ Kinectify
Jan 2022 – Jan 2023
Led the design of innovative AML modules such as Alert Monitoring, Case Management, and Government Filings, while enhancing existing functionalities on the web platform. As the Principal Designer and sole designer at the company, collaborated closely with the C-suite, Product Management and Engineering teams to ensure seamless design and delivery. Initiated the development of the Kinectify design system in collaboration with lead front-end engineers, defining visual styles and components and adopting Storybook.

### Sr. Product Designer @ WorkBoard Inc.
Jan 2020 – Jan 2022 | Redwood City, California, United States
Owned the design and delivery of net new features and improving existing features in several modules across the web platform, mobile apps, and external apps, in collaboration with Product Management and Engineering. Kicked off the creation of the WorkBoard design system, including visual styles and components for reuse across the product.

### Senior User Experience Designer @ Akamai Technologies
Jan 2019 – Jan 2020 | Santa Clara, California
• Contributed to the evolution of Akamai’s design system with updated visual design and behavior and the migration of components from Angular 1.x to Angular 2+ in partnership with Engineering.
• Identified and advocated for adoption of new design tools.
• Conducted user research and created storyboards and workflow diagrams based on findings.

### User Experience Designer @ Akamai Technologies
Jan 2015 – Jan 2019 | Santa Clara, California
• Redesigned the personalized “Home” experience, global navigation, and notifications of the Akamai Control Center (configuration portal containing 100+ applications used by both customers and internal solutions engineers), one of the largest changes in years.
• Led the design updates in porting high-priority applications to Angular platform. Worked with product managers and users to understand the workflows and redesign the UI with common components.
• Designed an in-house, modern design system, which was adopted across platform applications. Collaborated with distributed team of designers, engineers, and stakeholders to develop visual style and component library.
• Published and maintained internal design website which educated designers and developers on the design system and its usage guidelines.
• Provided design feedback to teammates, mentored newer designers in the team, and facilitated lunch-and-learns to share design knowledge.

### User Experience Researcher @ Akamai Technologies
Jan 2013 – Jan 2014 | Santa Clara, California
• Interviewed dozens of internal employees and customers across multiple usability studies to learn how our platform fits into their work environment; how their experiences, challenges, and goals change over time; and pinpoint areas for improvement.
• Created reports and high-level presentations based on user feedback, with recommendations for UX changes.
• Created wireframes to support changes in the platform.
• Conducted a competitive analysis to compare interfaces, features, and user impressions between our product and our competitors'.

### Web Designer @ A Cafe
Jan 2013 – Jan 2013 | San Diego
• While studying at UC San Diego, I worked alongside classmates to create a website for A Cafe in San Diego to better promote the cafe, advertise deals, and draw in new customers.
• Interviewed both client and users and performed competitive analysis to design a website that will serve their needs.
• Created wireframes, storyboards, and prototypes for client.
• Designs were implemented by A Cafe.

### Research Assistant @ Stanford University
Jan 2012 – Jan 2012
• Worked on an experiment aiming to narrow the achievement gap in middle school students. 
• Collected, entered, and analyzed data from the students, including their grades, their views
on intelligence, and their sense of belonging in their school.


## Education
### Bachelor’s Degree in Cognitive Science - specialization in Human Computer Interaction (HCI)
UC San Diego

### Study Abroad (one semester) in Social Sciences
The University of Hong Kong


## Contact & Social
- LinkedIn: https://linkedin.com/in/kandicewong

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Source: https://flows.cv/kandice
JSON Resume: https://flows.cv/kandice/resume.json
Last updated: 2026-02-23