# Kapish Patel > Full-Stack AI Software Engineer | Scalable SaaS | Python · Javascript · AWS · Claude Code Location: New York City Metropolitan Area, United States Profile: https://flows.cv/kapish Software Engineer with 4+ years of experience building and scaling cloud-based, production-grade applications. Strong experience across backend and full-stack development, using Java, Python, and JavaScript, along with modern frontend frameworks. Hands-on experience with AWS cloud services, REST APIs, CI/CD pipelines, and DevOps practices, focused on building reliable, high-availability systems and accelerating delivery through automation and clean, scalable architecture. Impact Over Time: Across my career, I’ve consistently delivered measurable business and engineering impact across startups, regulated industries, and enterprise SaaS. I’ve contributed to products supporting $50M+ in annual recurring revenue, improved system performance and reliability by 25–35%, and accelerated release and deployment cycles by up to 40% through strong engineering fundamentals, automation, and CI/CD practices. From building mission-critical pharmacy systems with 99.9% uptime, to delivering cloud-native MVPs and now working on large-scale, distributed SaaS platforms, my impact has grown alongside the scale, complexity, and ownership of the systems I work on. My Journey: My software engineering journey began early with building simple websites using HTML and CSS, and later evolving into JavaScript-driven web applications, followed by a strong foundation in C++ and object-oriented programming during high school. Afterward, I pursued undergraduate studies focused on computer networking and security, developing a deep understanding of systems, infrastructure, and reliability, while gaining real-world experience through a Software Engineer co-op at Anant Pharma, where I helped build and scale production, cloud-hosted software supporting mission-critical pharmacy operations. As my interest in software development grew, I moved to the United States to pursue Computer Science, expanding my expertise across modern software engineering, cloud platforms, distributed systems, and DevOps. This progression led to an internship and ultimately a full-time Software Engineer role at CivicPlus, where I now work on large-scale, enterprise SaaS systems, collaborating with experienced engineers and delivering software at a level of scale, complexity, and impact far beyond my earlier work. ## Work Experience ### Software Engineer @ CivicPlus Jan 2024 – Present | New York, United States Developed end-to-end SaaS (software-as-a-service) solutions in an agile team, contributing to $50M+ annual recurring revenue by translating complex requirements into scalable software. Designed and optimized RESTful APIs (representational state transfer application programming interfaces) in Java, handling ~700K requests/week and reducing average response time from 2.0s to 0.5s using caching and search optimizations. Increased platform reliability by 40% and boosted test coverage to 80%+ through unit and integration testing, TDD (test-driven development), and peer code reviews. Saved 100+ developer hours per sprint and cut release cycles by 30% by designing CI/CD pipelines with GitHub Actions, Docker, Terraform, and AWS — eliminating manual deployment bottlenecks across a multi-service SaaS platform. Refactored 3 of 6 core services, cutting technical debt by 50% and reducing incidents in 10+ key workflows using OOP (object-oriented programming) principles and design patterns. Led front-end development achieving WCAG (Web Content Accessibility Guidelines) compliance, positively impacting 8.5M users, reducing churn, and contributing $20M+ ARR using JavaScript, React, and jQuery. Optimized database queries and redesigned schemas in MySQL and DynamoDB (Amazon Dynamo Database), reducing execution time by 75% and improving scalability with Prisma and Hibernate ORM (object-relational mapping). ### Software Engineer @ Sports.Excitement Jan 2024 – Jan 2024 | New York, United States Delivered MVP in 10 weeks using Node.js, React, and GCP onboarding 20+ paying users within 14 days and generating first $400/month in revenue, validating product-market fit for a 0→1 startup. Designed a scalable service-oriented architecture (SOA), reducing operational costs by 25% and supporting 4,000+ users under load testing conditions with clear API contracts, optimized data models, and caching strategies. Elevated software quality by reducing average cyclomatic complexity from 18 to 9 through refactoring five modules, improving maintainability and stability by applying SOLID principles and established design patterns. Accelerated release cadence by 50%, from once to twice per month, by introducing Agile sprints and automating CI/CD (continuous integration and continuous delivery) pipelines with unit testing, eliminating 90% of manual deployment steps using Git, GitHub Actions, and Docker. ### Student Technician @ Seattle University Jan 2023 – Jan 2024 | Seattle, WA Provided technical support for campus facilities, assisting faculty, staff, and students with hardware, software, and network issues across classrooms and event spaces. Installed, configured, and maintained computers, audio/video devices, projectors, microphones, speakers, gaming consoles, and streaming/camera equipment for live events. Supported live event production by performing audio mixing, camera operation, and video streaming setup, ensuring seamless execution for 50+ events per semester. Managed IT assets, imaging operating systems, and troubleshooting on Linux, Windows, and macOS platforms. Resolved network outages, performed password resets, and addressed diverse IT requests, improving service response time and user satisfaction. Assisted with classroom technology integration, including smart boards, presentation systems, and AV setups, enabling smooth learning experiences. ### Graduate Teaching Assistant - Software as a Service @ Seattle University College of Science and Engineering Jan 2023 – Jan 2023 | Seattle, WA Assisted in delivering lectures and lab sessions for a Software-as-a-Service course, supporting 50+ students in understanding SaaS architecture, cloud computing, and web application development. Guided students in building scalable web applications using Java, Node.js, React, and cloud platforms, providing hands-on mentorship to reinforce best practices in software engineering. Reviewed and provided feedback on assignments, projects, and code quality, improving student understanding of object-oriented programming, design patterns, and test-driven development (TDD). Supported automated grading and debugging workflows, reducing instructor workload by 30% while ensuring timely feedback for student projects. Organized review sessions and one-on-one mentoring, increasing student project success rates and overall class satisfaction. ### Software Engineer @ Anant Pharmaceuticals Pvt. Ltd. Jan 2019 – Jan 2022 | India Drove business growth of over $1 million in annual revenue by developing analytics software that streamlined data workflows, automating manual reporting and providing operational insights for better strategic planning. Scaled platform from 400 to 2M+ API requests/week by re-architecting Node.js/AWS backend — a 5,000x throughput increase while hardening security and expanding to 2,000+ active users. Reduced manual reporting efforts by 60% and increased reporting accuracy by 20% by implementing automated workflows, replacing spreadsheet-based weekly reports with insights presented using Python and MySQL. Designed and implemented CI/CD (continuous integration and continuous delivery) pipelines, reducing deployment time by 97% (from 2 days to 90 minutes) by automating build, test, and release processes using Git, AWS, Docker, and Azure DevOps. Reduced production defects by 35% by expanding automated test coverage to 70% across a 100,000-line codebase, strengthening product reliability through unit, integration, and regression testing with Jest and JUnit. ## Education ### Master of Science - MS in Computer Science Seattle University ### Bachelor's degree in Information Technology Major: infrastructure management services Ganpat University ### Delhi Public School-Gandhinagar ### Firdus Amrut School ## Contact & Social - LinkedIn: https://linkedin.com/in/kapishpatel - GitHub: https://github.com/kapish-patel - Portfolio: https://kapishknows.blogspot.com - Portfolio: https://kapishpatel.netlify.app/ --- Source: https://flows.cv/kapish JSON Resume: https://flows.cv/kapish/resume.json Last updated: 2026-04-13