# Kapo (Charlotte) Chan

> Product Designer @ Kumo

Location: Mountain View, California, United States
Profile: https://flows.cv/kapo

I design products that make complex things feel simple. 
I work at the intersection of user needs and business strategy. 
Clean, intuitive design isn't just aesthetic. It's how products stop feeling like products.

## Work Experience
### Product Designer @ Kumo
Jan 2025 – Present
Shaping Kumo's product by designing core experiences, building the design system, and aligning product strategy with business priorities across teams.

### Consultant @ CGL Consulting Co., Ltd
Jan 2023 – Jan 2023 | California, United States
Owned end-to-end client relationships across a global portfolio.

### Researcher @ CGL Consulting Co., Ltd
Jan 2020 – Jan 2023 | United States
Led 150+ stakeholder interviews to uncover business needs, pain points, and team dynamics, applying qualitative research methods to drive strategic hiring decisions.

Developed personas, search frameworks, and evaluation benchmarks that improved candidate–role alignment and reduced hiring cycle friction.

Facilitated 200+ cross-functional meetings across clients, hiring managers, and executive teams, aligning expectations and iterating on placement strategy.


## Education
### Master of Science - MS in Human Computer Interaction and Design
UC Irvine

### Bachelor of Arts - BA in Economics
UC San Diego

### Business Minor
The Rady School of Management- Undergraduate Programs


## Contact & Social
- LinkedIn: https://linkedin.com/in/kapochan

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Source: https://flows.cv/kapo
JSON Resume: https://flows.cv/kapo/resume.json
Last updated: 2026-04-13