# Karen Ha > Product Designer at Facebook Location: Seattle, Washington, United States Profile: https://flows.cv/karenha I am a people-centered designer focused on building better user experiences driven by a seamless balance of beautiful design and usefulness. ## Work Experience ### Product Designer @ Facebook Jan 2019 – Present ### Senior UX Designer @ Amazon Jan 2017 – Jan 2019 | Greater Seattle Area Built Amazon’s chat and messaging platform system to help customers make faster and better shopping decisions through richer communication. ### UX Designer @ Amazon Jan 2015 – Jan 2017 | Greater Seattle Area Using customer frustrations to enhanced legacy community shopping experiences such as Amazon Shopping Lists and Customer Q&A. ### Senior UI & Interaction Designer @ Pivot Design Group Jan 2010 – Jan 2015 Led web, mobile and software projects from start to finish through user research, interaction and visual design and development phases. Additional roles includes project and client management, team leadership and developer collaboration. ### Design Lead @ TEDxYouth@Toronto Jan 2012 – Jan 2013 Directed the creative theming for all communication materials for the 2012 TEDxYouth@Toronto conference including the website, sponsorship packages and event program. ### Designer @ Akendi Jan 2009 – Jan 2010 Collaborated with usability consultants and designer researchers to produce effective visual and interaction designs based on users profiles, usage scenarios and usability studies. ## Education ### BDes in Design York University ## Contact & Social - LinkedIn: https://linkedin.com/in/karenha - Portfolio: http://karenha.com/ - Portfolio: http://pivotdesigngroup.com/ --- Source: https://flows.cv/karenha JSON Resume: https://flows.cv/karenha/resume.json Last updated: 2026-03-30