# Karina Chan > Manager, Product Management at Capital One Location: New York, New York, United States Profile: https://flows.cv/karinachan 🚀 Passionate about building technology that empowers creators, consumers, and brands to connect, grow, and monetize sustainably. 🎨 I’m fascinated by how fashion, commerce, and technology intersect — and how thoughtful product design can reshape the creator economy and retail industry from the inside out. 💻 As an experienced Product Manager with a background in software engineering and data strategy, I’ve led 0→1 initiatives that scaled ML-powered SaaS products, automated enterprise systems, and grew creator-led digital businesses. I care deeply about designing experiences that are both human-centered and data-informed. 🧩 My experience spans: - Product strategy & roadmap ownership across cross-functional teams - Building and scaling internal SaaS and marketplace analytics products - Data engineering, ML experimentation, and performance tracking - Growing a profitable e-commerce brand with 35% margins & 78K+ engaged followers - Translating community insights into scalable digital products and campaigns 💡 I’m always exploring how technology can make creative industries more accessible, transparent, and connected. Outside of work, I discuss emerging shifts in fashion, commerce, and culture with an online community of 49K+ followers ## Work Experience ### Manager, Product Manager @ Capital One Jan 2025 – Present Leveraging ML to automate detection and remediation of PII across 700+ PB of data on cloud storage platforms. ### Sr. Associate Product Manager @ Capital One Jan 2023 – Jan 2025 | New York City Metropolitan Area ### Founder @ Kawaiicore Jan 2020 – Jan 2025 • Generated $77,000 in sales in first 4 months of operations selling 1,200 units of hand- made merchandise on Shopify. Sold out in <5 min every drop in the first 3 months. • Grew online marketing presence from 1k TikTok followers to 78k followers + 20k cus- tomers on opt-in email list and grew team from one to five staff members to fulfill orders. • Built complete end-to-end supply chain from scratch, sourcing from local fabric retailers, manufacturing through local seamstresses, and in-house distribution. ### Software Engineer @ Alt Jan 2021 – Jan 2022 • Owned cleanup of email communication triggers with 2000+ buyers and sellers around auction events, directly impacting auction payments and inventory outtakes. • Owned automation of preprocessing data for ML models, improving >80% of all in- vestment-grade asset data, affecting loan underwriting estimation and bottom line. • Managed and triaged issues blocking ETL pipeline collecting from over a dozen differ- ent data sources using Airflow, Datadog, and AWS monitoring services. • Implemented asset recommendation engine based on interaction data for over 80k users, driving total bids in auction up 12%, a record high. ### Software Engineer @ Zymergen Jan 2020 – Jan 2021 | Emeryville, California, United States - Building end-to-end infrastructure for product discovery, bringing 1000s of experiments online for ~400 lab and data scientists through both custom and external lab data software solutions. - Automating raw data and KPI collection from lab machinery using microservices triggered by custom cronjobs deployed to Kubernetes improving data latency from days to microseconds. - Maintained high throughput molecular computation job execution pipeline for Schrodinger and Entos’ chemical property prediction services for >200 novel molecules. ### Associate @ The Billion Dollar Fund for Women Jan 2019 – Jan 2020 | Washington D.C. Metro Area -Created value for VCs to pledge dollars to women-founded companies by highlighting their work to limited partners through media and Medium articles (~500+ views per article). The team raised $1B of funding for women founders across 70+ firms as of July. ### Software Engineer Intern @ Zymergen, Inc. Jan 2019 – Jan 2019 | Emeryville, CA -Created microservices to record automated liquid transfers on a serverless deployment via AWS Lambda, fixing long data lock-outs that stalled microbial engineering factories by decreasing runtime 16x. -Implemented new services on UI on laboratory manufacturing software to accommodate larger data sets in an easily interpretable way through Angular JS and React components. ### True Entrepreneur Corps Fellow @ True Ventures Jan 2019 – Jan 2019 | San Francisco Bay Area -Selected as part of a cohort of 15 students through True Ventures to contribute to their portfolio companies and discuss investing & entrepreneurship theory with prominent investors and founders. ### Project Manager @ Innovo Consulting Jan 2018 – Jan 2018 | Washington D.C. Metro Area Leading a team of 4 Senior Consultants to conduct a marketing strategy plan and in-depth pricing plan analysis for the Institute for Sustainable Infrastructure, a 501(c)3 non-profit focused on spreading and supporting sustainability practices in infrastructure. Compiled research on three dozen infrastructure and engineering societies and companies for potential outreach purposes and proposed two alternative pricing strategies. ### Senior Consultant @ Innovo Consulting Jan 2016 – Jan 2018 | Georgetown University I restructured leadership and improved brand consistency through writing a brand bible for Unsung Heroes’ expansion to over forty other universities. Working with Lulu's Ice-cream, I expanded product research—implementing market sizing and validation techniques to guide new product launch strategy. Last fall, I contributed to an investor pitch deck for EatPizza through market analysis and competitor profiling. Furthermore, I conducted Search Engine Optimization analysis and research, contributing to a cohesive online marketing strategy. ### Strategic Program Management Intern @ Mastercard Jan 2018 – Jan 2018 | Greater St. Louis Area Managed technical product workstreams for Mastercard's Bundling Engine by using Agile Methodology and Application Lifecycle Management systems. Clarified technical tasks for business use and templated product-specific processes to scale. Conducted data validation tests for various stages of the developer environment. Lead program development for Extended Leadership Team of 200 managers within the Digital Marketing and Loyalty department across the globe to facilitate change throughout the org. ### Congressional Intern @ U.S. House of Representatives Jan 2018 – Jan 2018 | Washington D.C. Metro Area ### Business Intern @ BORQS Jan 2017 – Jan 2017 | Beijing City, China At BORQS, I rebranded company marketing materials: three advertisements, PowerPoints, and the company’s website to strengthen a consistent brand image. I presented research on a possible merger opportunity, highlighting the target’s key selling points and synergy with the company. ### Jobs and Internships Manager @ StartupHoyas Jan 2017 – Jan 2017 | Washington D.C. Metro Area I managed over 70 internship openings in the startup community on Georgetown’s entrepreneurship website: startuphoyas.com/internships. I increased startup internship openings for students by 40% and increased accessibility to venture funding by maintaining a database of pitch competitions for student access. ### Business Fellow @ The Compass Fellowship Jan 2016 – Jan 2017 | Georgetown University Pitched an award-winning venture idea through mentorship received by fellowship. Within the fellowship, I discussed startup models, pitches, and fundraising techniques with a panel of 4 mentors, 15 fellows, and MBA Student/CEO of Foodhini. ## Education ### Bachelor of Arts - BA in Computer Science Georgetown University Jan 2016 – Jan 2020 ### Palo Alto High School Jan 2012 – Jan 2016 ## Contact & Social - LinkedIn: https://linkedin.com/in/karina-chan1 --- Source: https://flows.cv/karinachan JSON Resume: https://flows.cv/karinachan/resume.json Last updated: 2026-03-29