# Karishma Makhija > Product Designer @ Meta | MHCI from UT Austin Location: Menlo Park, California, United States Profile: https://flows.cv/karishmamakhija I am a UX specialist, always in the pursuit of gaining valuable insights into user needs & behavior to ensure user centric, data-driven designs. I firmly believe in designing accessible digital experiences grounded in research, that seamlessly blend aesthetics and functionality. My background in computer engineering allows me to collaborate effectively with developers to ensure designs are not only aesthetically pleasing but also technically feasible. ## Work Experience ### Product Designer @ Meta Jan 2025 – Present | Menlo Park, California, United States ### UX Researcher @ Apple Jan 2024 – Jan 2025 | Austin, Texas, United States ### UX Design Volunteer @ Knowbility Jan 2024 – Jan 2024 | Austin, Texas, United States Redesigned the non-profit’s website using Figma, to improve visual appeal and enhance navigation efficiency. Collaborated with stakeholders to ensure the site represents the firm’s accessibility mission and meets user needs. ### UX Apprentice @ Dell Technologies Jan 2024 – Jan 2024 | Austin, Texas, United States Extracted data-driven insights using a Google Form survey from 30 respondents, to understand consumer perceptions of sustainable products. Analyzed sustainable marketing strategies of 12 competitive organizations to identify patterns and trends in the materials, colors, words, and imagery used to communicate sustainability. Synthesized the collected data into a report, recommending best practices to market sustainable products. ### Graduate Teaching Assistant @ College of Natural Sciences, The University of Texas at Austin Jan 2023 – Jan 2024 | Austin, Texas, United States Set up quizzes in Canvas for Differential Calculus and Integral Calculus courses, focusing on intuitive and engaging experiences for freshman and sophomore students. Assisted students with problem solving, tailoring help based on their specific needs, in alignment with user-centered design principles. Analyzed quiz results to identify trends and areas for improvement, reporting them to the concerned professor with suggestions for implementation. Conducted informal user research, gathering student feedback to enhance quiz design and instructional methods. ### UX Analyst @ The University of Texas at Austin Jan 2024 – Jan 2024 | Austin, Texas, United States Gathered stakeholder requirements to understand the data to be visualized as a dashboard. Designed an interactive Tableau dashboard for UT's Outpost to enhance user experience by visualizing peak operational times. Incorporated color-coded BANs to improve data readability and allow filtering by purchase categories (food, clothing, personal care). Implemented interactive filters for semester-based analysis, enabling stakeholders to derive actionable insights for optimizing inventory and service efficiency. ### UX Designer @ Expedia Group Jan 2023 – Jan 2023 | Austin, Texas, United States Optimized the shopping journey by redesigning a module that streamlined access to vital information, leveraging Expedia Group’s Design System. Proposed innovative design explorations to enhance the traveler's member experience, based on the evaluation of competitor loyalty programs. Demonstrated commitment to inclusive design by completing Level 1 of Expedia Group’s accessibility training. Collaborated cross-functionally with product and development teams, ensuring efficient execution and smooth hand-off of designs. ### UX Intern @ RBL Bank Jan 2022 – Jan 2022 | Mumbai, Maharashtra, India Suggested strategic design enhancements based on competitor analysis and user journeys analysis of the account opening journey, to mitigate drop-offs and boost customer conversion rates. Redesigned wireframes, implementing them in collaboration with the design & development teams. Identified cross-sell opportunities based on user interview insights to reduce customer acquisition cost. Defined a design system to be leveraged to redesign various product webpages, ensuring consistent designs firmwide. ### Analyst @ JPMorgan Chase & Co. Jan 2019 – Jan 2022 Utilized SQL to retrieve test data from Teradata and Kibana logs, aligning with the parameters of over 30 test plans. Analyzed Kibana logs generated from executing more than 1500 test scripts to validate the functionality of implemented changes. Evaluated post-release performance logs of the implemented changes in Excel sheets each month. Collaborated with representatives from credit bureaus to procure data that met specific test requirements. Drove complex business deliverables with great attention to detail and ownership, leading to 2 SPOT awards. ### Data Analyst @ Airtel Payments Bank Jan 2017 – Jan 2018 Performed centralized logging, monitoring and analysis of data using the ELK Stack. Collected data from various agents using Logstash and filtered the raw data into logs using grok patterns. Employed Elastic Search to query logs and Kibana to visualize it into graphs that were used for decision making by executives, as well as to monitor various parameters of the bank’s payment application. Generated a graph in Kibana to monitor the payment applications response time in real time and reported outages. ## Education ### MSIS in Human Computer Interaction The University of Texas at Austin ### Bachelor of Engineering in Computer Engineering University of Mumbai ## Contact & Social - LinkedIn: https://linkedin.com/in/karishmamakhija - Website: https://karishmamakhija.com --- Source: https://flows.cv/karishmamakhija JSON Resume: https://flows.cv/karishmamakhija/resume.json Last updated: 2026-02-23