# Karoline D. > Program Manager | Driving Success Through Collaboration and Creativity Location: Palo Alto, California, United States Profile: https://flows.cv/karoline ## Work Experience ### Program Manager - Screens @ WPP Production Jan 2025 – Present | Cupertino, California, United States (formerly Hogarth Worldwide) •Manage end-to-end screen asset lifecycle including setup, tracking, and delivery for global campaigns •Oversee metadata accuracy and organization to ensure assets are properly cataloged and accessible across systems •Coordinate communication across channels to keep teams aligned on priorities, timelines, and deliverables •Ensure screen assets meet brand and technical requirements before release to downstream partners •Monitor schedules and proactively flag risks or dependencies to keep projects on track •Improve processes for asset management and communication flow, increasing efficiency across teams ### Yoga Instructor @ 'Self-Employed' Jan 2014 – Present | San Francisco Bay Area Certified Yoga Alliance 200 Hour - RYT •Generated private tailored experiences to expand and relax clients. •Identified client weaknesses and employed adaptive yoga techniques to improve their practice. •Managed client scheduling, payment, and budgeting for the business. •Utilized client data to streamline and optimize therapeutic offerings. ### Lead Project Coordinator @ The Epoxy Guy Jan 2024 – Jan 2025 | San Carlos, California, United States •Manage project timelines by maintaining detailed schedules, ensuring deadlines are met efficiently and effectively. •Support marketing and design efforts by assisting in campaigns and initiatives that enhance brand visibility and client engagement. •Solve problems creatively by applying innovative solutions to address challenges and ensure smooth project execution. •Prioritize client satisfaction by leveraging exceptional customer service skills to build strong relationships and exceed expectations. •Lead collaborative efforts by coordinating cross-functional teams to achieve project milestones and objectives. ### Product and Visual Designer @ KC PLANS AND DESIGN Jan 2020 – Jan 2025 | San Francisco Bay Area •Transformed client visions into tangible designs. •Drove product roadmaps to keep projects on budget and within scope. •Generated mockups and flows to test ideas in high fidelity to showcase functionality and usability. •Defined aesthetic across multiple platforms to create a defining brand voice. *Design consultant, designer of marketing materials, and editing services. ### Beverage Cart @ Baylands Golf Links Jan 2024 – Jan 2024 | Palo Alto, California, United States •Delivered efficient, high-quality service in a fast-paced, mobile setting •Managed daily setup and product organization with care and consistency •Adapted quickly to customer needs and unexpected challenges on the spot •Maintained a clean, well-presented cart to create a welcoming experience •Balanced multitasking with a calm, solutions-focused approach ### Seasonal Sales Associate @ Victoria’s Secret & Co. Jan 2023 – Jan 2024 | Stanford, California, United States ### Beverage Cart Attendant @ Shoreline Golf Links Jan 2023 – Jan 2023 | Mountain View, California, United States ### Nursery Associate @ Summerwinds Nursery Jan 2023 – Jan 2023 | Palo Alto, California, United States ### Product Design Manager @ Industrial Design Outreach, Inc. Jan 2021 – Jan 2022 | San Francisco, California, United States •Developed a product that expressed unique brand positioning with input from junior designers. •Coordinate designers to complete and dispatch product components. •Directed a process for feedback and design synthesis at multiple stages. •Coordinated cross-functionally with other managers and design teams to ship a successful product. ### Product Offering Expert and Customer Solutions Specialist. @ Bay Area Boxing Jan 2020 – Jan 2020 | Belmont, California •Curated expertise of company product offerings and highlighted them with the customer; Advertising. •Collected insights of customer experiences to leverage for possible service improvements with stakeholders. •Documented the effectiveness of new service initiatives. •Developed competitive research for stakeholders when modifying service. ### Digital Marketing Specialist @ MacArthur Park Restaurant Jan 2019 – Jan 2020 | Palo Alto, California •Identified market gaps and developed plans to increase traffic and customer reach. •Strengethen brand awareness through advertising, flyers, and digital advertising. •Maximized brand cohesion through unified visual style and brand guidelines. •Influenced the customer experience by maximizing consumer awareness of offerings on site. ### Senior Visual Designer @ MacArthur Park Restaurant Jan 2019 – Jan 2019 | Palo Alto, California •Classified visual styles to drive brand mood and curb appeal. •Improved digital & material representation by implementing industry-standard styles and guidelines. •Helped stakeholders realize a profitable vision for their business through innovative visual ads. •Conducted A/B testing on new materials, ads, and websites to decide on the most favorable brand vision. ### Cocktail Mixologist @ Hotel Nia Jan 2019 – Jan 2019 | Menlo Park •Budgeted materials to create a luxury drinking experience for wealthy clientele while keeping costs low. •Discovered client tastes to create new satisfying offerings to establish repeat business. •Monitered and directed bar safety and cleanliness to the exceptional standards set forth by the county. ### Concierge @ Surf Air Jan 2016 – Jan 2018 | San Francisco Bay Area •Guided customer assets through each point of its journey. •Handled financials to facilitate transit through the company system. •Implemented service measures to prevent a failure of any parts of the service delivery. •Gained customer brand loyalty resulting in increased revenues for the company in excess of 50k ### Barista @ Philz Coffee Jan 2013 – Jan 2015 | San Francisco Bay Area ### Lifeguard @ Eichler Swim & Tennis Club Jan 2014 – Jan 2015 | Palo Alto, CA ### Receptionist @ NoXcuses Fitness Club Jan 2012 – Jan 2014 | Palo Alto, CA ## Education ### Bachelor of Science - BS in Design and Visual Communications, General San Francisco State University ### UX/UI Design Assoicates Degree in UX/UI Santa Monica College ### Graphic Design UI/UX Transfer Foothill College ## Contact & Social - LinkedIn: https://linkedin.com/in/karoline-d-182058109 --- Source: https://flows.cv/karoline JSON Resume: https://flows.cv/karoline/resume.json Last updated: 2026-04-13