👋🏽 Hi, my name is Karthik Reddy Pagilla 🎓 University of Nebraska-Lincoln graduate with a Bachelor of Science degree in Computer Science (Honors) and a minor in Mathematics. 🏔 Hobbies: I love video games, camping, and traveling 🎯 Something new that I’ve been working on recently: AI Agent Infrastructure
2024 — Now
United States
Led design and implementation of accounting generation framework overhaul with guidance from 2 principal engineers, reducing processing time from 8+ hours to under 15 minutes for 1M+ financial documents generating 100M+ accounting entries through parallel execution, intelligent batching, and adaptive caching strategies
Enabled onboarding of 3 Fortune 500 enterprise customers by meeting strict performance SLA requirements, unblocking deals previously limited by system throughput constraints
Contributed to multi-memory system for AI code agents enabling context-aware code generation and review across large, modularized codebases with distinct coding standards per module
Built automated monitoring and alerting system for team services, reducing incident resolution time by 40% and detection time by 60% through intelligent triage and root-cause correlation
Active member of cross-team performance optimization initiative (10-15 engineers), contributed to best practices development, delivered knowledge-sharing sessions, and conducted performance reviews that drove 45% improvement in response times across services
Mentored 5 engineers (2 new senior hires, 2 new grads, 1 peer) through weekly 1-on-1s, code reviews, and design discussions, achieving fastest team onboarding record and contributing to 1 promotion within first year and successful delivery of multiple large-scale initiatives
2022 — 2024
United States
2021 — 2022
United States
Analyzed performance telemetry data across Microsoft Dynamics 365 services to identify performance regressions and correlations with customer satisfaction scores, providing actionable insights to engineering teams for optimization
Built comprehensive monitoring dashboards using C#, .NET, PowerBI, and Kusto (KQL) to visualize UI responsiveness metrics and batch process health, enabling product teams to make data-driven performance decisions
Implemented automated alerting system with custom thresholds that notified engineering teams of performance degradations before customer impact, reducing customer-reported incidents by 35% through proactive detection
Collaborated with engineering teams to establish performance baselines and SLA definitions, creating documentation and playbooks for incident response that improved mean time to resolution
Lincoln, Nebraska, United States
Built RESTful applications on .NET framework using SQL Server, Entity Framework Code First, and LINQ for New Business Framework, integrating USPS API for real-time address validation to improve data accuracy
Implemented Insurance Subgroup Management System based on provided architectural designs, including complete entity modeling, database schema migrations, middleware layer development, and responsive UI components using modern web frameworks
Established containerization proof-of-concept using Docker, Kubernetes, Helm, Hashicorp Consul, and Dapr service mesh, successfully deploying microservice to K8s cluster and presenting company-wide demonstration that influenced infrastructure modernization strategy
Configured automated deployment pipelines with Helm charts enabling horizontal scaling and load balancing across development and staging environments, creating documentation for team adoption of containerized workflows
Lincoln, Nebraska, United States
Designed and implemented core modules for university Clery Act compliance system as the second engineer at early-stage startup, building automated workflows that reduced manual compliance workload and improved incident reporting accuracy
Developed modular C# and .NET service layers with risk scoring logic, incident classification engine, and policy-driven decision workflows with role-based access controls to support campus safety operations
Built data validation and audit-trail framework with automated notifications and deadline tracking to support federal reporting requirements and maintain compliance records
Collaborated with founders and campus safety stakeholders to translate compliance requirements into technical features, contributing to product foundation that enabled adoption by 3 universities post-launch
Education
University of Nebraska-Lincoln