Promoted to lead design for Mobile. Working on making collaboration for PDF Spaces on mobile smoother and more efficient for senders and recipients.

Shipped 0-1 PDF Spaces for professionals

Focused on improving collaboration and AI-powered workflows for digital professionals across desktop and mobile

Led intelligent agentic experiences on mobile to help users get more accurate and context-aware answers on complex document. Partnered with data scientists, content strategists and researchers to define agent behaviors

Shipped 0-1 mobile AI Assistant experience (Acrobat AI Assistant)

Led the discovery strategy for Acrobat AI Assistant on mobile (iOS & Android) which was recognized as Time Magazine's Best Innovation of 2024. Shaped early product direction through research, A/B testing and cross-functional collaboration with PMs which led to a 32% increase in conversion rate

Partnered with PMs, researchers, marketers and engineers to define MVP, run experiements and inform go-to-market strategy across mobile platforms

Shipped the Sezzle Up program (0-1) as the lead designer to help the user base of 7.8 million users to report their credit.

Created user flows, wireframes and clickable prototypes, and hand-off documentation for devs.

Conducted usability testing of the app and analyzed NPS reviews to increase the app store rating from 143 to 64 within 3 weeks which increased user engagement in the app.

Collaborated with VPs, Engineers, and Customer Support to build a product strategy and vision for the Sezzle Affiliate program that resulted in an increase in sales and active merchants.

Conducted market analysis on existing loyalty programs and designed multiple use cases that fit the business requirement for the Sezzle loyalty program.

Managed operations by providing customer service to 200-400 people on a weekly basis. Collaborated with tutors to assist students enrolled in workshops and classes. Gained hands-on experience in the jewelry, clay, and wood studio.