# Kate Crowe > Product Design Leader Location: San Francisco Bay Area, United States Profile: https://flows.cv/katecrowe Innovative UX and product design leader with over 10 years of experience driving transformative design strategies across retail, insurance, real estate, and tech sectors. Proven ability to lead cross-functional teams, enhance supply chain efficiencies, and create user-centric solutions that align with business goals. Expertise in mobile-first design, accessibility (a11y) standards, and data-driven decision-making. Recognized for strategic leadership and contributions to pioneering initiatives, including early partnerships with Google. Committed to fostering team development and continuous improvement to drive impactful business outcomes. ## Work Experience ### Sr. UX Manager, Core eComm @ Walmart Jan 2024 – Present | San Francisco Bay Area Head of Global Marketplace Customer Experience UX, driving design strategy for LocalFinds, Cross-border expansion, Collectibles, Resold, Customization, White Glove Delivery, and Seller Promotions & Coupons ### Head of Supply Chain UX @ Target Jan 2022 – Jan 2024 | San Francisco Bay Area Developed and refined product vision and strategy to enhance supply chain efficiency, optimizing first, middle, and last mile delivery components. Led strategy and guided cross-functional team cohesion in the development of expanding next-day delivery to the 35 top U.S. metro areas, successfully launching a proof of concept on time, and led the team designing the full-scale solution. Spearheaded the mobile handheld and tablet strategy, utilizing Zebra devices to align with Target’s brand, the needs of warehouse workers, accessibility (a11y) standards, and Android’s Material Design principles. Led data-driven initiatives to streamline supply chain processes, enhancing user experience and operational efficiencies. Implemented rapid iteration and continuous feedback, resulting in an increase in feature updates and process optimizations. Managed and mentored a team of 9 designers, fostering professional growth and enhancing team productivity and cohesion. ### Sr. Director, Product Design @ Metromile Jan 2021 – Jan 2022 | San Francisco Bay Area Spearheaded a multidisciplinary team, overseeing senior managers and implementing a robust career development framework. Defined and executed a strategic vision for app design, improving user engagement and satisfaction for pay-per-mile car insurance. Facilitated cross-functional collaboration with Engineering, Marketing, and Sales teams to ensure product alignment with business objectives. Integrated user research and feedback into product development, continuously refining features to better meet user needs. Acquired by Lemonade ### Head of Product Design @ Next Insurance Jan 2020 – Jan 2021 | San Francisco Bay Area Led design efforts to streamline the insurance purchasing process for small businesses, identifying key pain points and optimization opportunities. Collaborated with business stakeholders to develop consumer-focused products and marketing strategies, increasing market penetration and customer retention. Adopted and advocated for a journey-driven design methodology, significantly improving design effectiveness and user satisfaction. Grew, mentored, and developed the design team, introducing the first design career architecture, design process, quality bar, and other design leadership best practices. ### Sr. Manager, UX Design @ Zillow Group Jan 2019 – Jan 2020 | San Francisco Bay Area Devised and implemented transaction management strategies for Zillow Offers, focusing on enhancing data integrity and access. Led the strategy to design a centralized data repository tool, improving decision-making processes across Zillow Offers. Led the strategy for Zillow's e-signature functionality, enabling users to sign leases electronically, streamlining the leasing process. ### Manager, UX Design - dotloop @ Zillow Group Jan 2018 – Jan 2019 | San Francisco Bay Area Facilitated cross-functional design workshops, significantly improving collaboration and stakeholder engagement. Grew and led a team of UX, visual, and marketing designers, fostering collaboration and enhancing overall design quality. ### Senior Mobile Designer - dotloop @ Zillow Group Jan 2017 – Jan 2018 | San Francisco Bay Area Directed the visual and interaction design for mobile platforms, ensuring compliance with best practices, enhancing user engagement, and achieving industry recognition and early partnership with Google on Instant Apps. Redesigned key customer-facing sections of iOS apps, and developed a new messenger feature, facilitating seamless user interactions. Conducted workshops to foster a collaborative design culture among designers, engineers, and product managers. ### Lead Designer, Apps @ Priceline.com Jan 2016 – Jan 2017 | Greater New York City Area Directed visual and interaction design for mobile applications, managing a team of designers to enhance user experience. Created sketches, wireframes, and visual designs, reducing customer friction and aligning with business priorities. ### Senior Mobile Designer @ Priceline.com Jan 2015 – Jan 2016 | Greater New York City Area Innovated design solutions that reduced customer friction and aligned seamlessly with key business objectives. Gained industry recognition through multiple features at Google I/O and as an early adopter of the Google Wear Places API. ### Mobile Designer @ Priceline.com Jan 2014 – Jan 2015 | Greater New York City Area Focused on reducing customer friction from search to booking across Android and iOS while aligning with business priorities. ### Product Designer @ Voxy Jan 2012 – Jan 2014 | New York, New York Designed visual UI and user experiences for language learning apps, improving user engagement and interaction. ### Designer @ Euro RSCG Life Jan 2010 – Jan 2012 | New York, New York Led digital media projects for pharmaceutical companies, enhancing user interaction and experience. ### Designer @ Maiarelli Studio Jan 2008 – Jan 2010 | Brooklyn, New York Managed various design projects, including packaging, web, and editorial design, winning awards for excellence. ## Education ### Master of Business Administration - MBA in Organizational Leadership Oregon State University ### B.A. in Graphic Arts and History Syracuse University ## Contact & Social - LinkedIn: https://linkedin.com/in/margaretcrowe - Portfolio: http://www.kate-crowe.com/ --- Source: https://flows.cv/katecrowe JSON Resume: https://flows.cv/katecrowe/resume.json Last updated: 2026-04-13