# Kate R. > Product Design Staff @ HubSpot | Designing the future of B2B AI & workflow automation Location: San Francisco Bay Area, United States Profile: https://flows.cv/kater Experienced designer specializing in interaction design and prototyping of enterprise web applications. In my 12+ year career I've tackled complex problems within business software from reporting to permission systems to developer tooling. In the last three years I've been focused on data and AI agent tools, both at HubSpot and ServiceNow. ## Work Experience ### Staff Product Designer @ HubSpot Jan 2024 – Present Designing AI agents, agentic automation/orchestration, data management alongside a team of 5 IC designers. ### Staff Product Designer @ ServiceNow Jan 2024 – Jan 2024 | San Francisco Bay Area Product design for search and AI agents admin experience. ### Principal Product Designer @ Okta, Inc. Jan 2020 – Jan 2024 | San Francisco Bay Area Design lead for Identity Orchestration and Data Platform teams, responsible for Okta's reporting and logging platforms as well as no code automation (Okta Workflows). Technology: Figma / HTML / CSS / JS / React / Chrome extension / APIs ### Principal Product Designer, Einstein AI @ salesforce.com Jan 2019 – Jan 2020 | San Francisco Bay Area I worked on Salesforce's Einstein Discovery product, a set of tools that enable analysts and data scientists to build and deploy predictive models. ### Lead Product Designer, Analytics Cloud @ salesforce.com Jan 2014 – Jan 2019 | San Francisco Bay Area As a designer in Analytics cloud I worked on data analysis and visualization tools within core Salesforce applications as well as for Einstein Analytics (formerly Wave). Some of the projects I worked on: ● Total redesign of reports and dashboards for Lightning Experience. ● Packaged dashboards for Financial Services and Insurance industries ● Wave Dashboard Designer, a tool for building analytical apps, dashboards, and visualizations. ● New features for S1 mobile, including filtered dashboards for mobile and tablet. Technology: HTML / CSS / JS / Angular.js / Sketch / Illustrator / InVision ### Graduate Student Instructor @ UC Berkeley Jan 2013 – Jan 2014 | Berkeley During my master's program I was a graduate student instructor for three courses: Spring 2014 - COGSCI1, Teaching Assistant, Cognitive Science Program ● Conducted two sections per week and graded homework and exams for 50 students. ● Gave two guest lectures introducing students to topics in Human Computer Interaction and user-centered design principles. Fall 2013 - INFO290T Information Organization Lab, Co-instructor, School of Information ● Helped students build skills in web and scripting technology including HTML, CSS, JavaScript, and Python. ● Collaborated to develop lectures, labs, and projects. Spring 2013 - CS160 User Interfaces, Teaching Assistant, Computer Science Dept. ● Conducted two sections per week on topics including user research, design heuristics, visual design, basic statistics, and Android application development ### User Interface Design Intern, Analytics @ salesforce.com Jan 2013 – Jan 2013 ● UI design intern in Salesforce's analytics group (reporting, dashboards, and predictive analytics) ● Created wireframes in Omnigraffle and Illustrator for new features and redesigns of existing interfaces ● Completed independent research project into NUI principles for analytics, and created a video prototype to illustrate what a gesture-driven dashboard UI might look like. ● Developed interactive prototypes of proposed UIs in HTML, CSS, and JavaScript ### Localization Software Engineer @ 3VR Jan 2011 – Jan 2013 ● Worked with language experts to identify and fix bugs in localized versions of software. ● Re-worked UI and back-end code to accommodate localized strings. ● Implemented general code improvements to make UI more robust for localization. ● Coordinated translation and QA of technical documentation in tandem with software. ● Assisted with bug fixes in the general codebase as needed. Technology: C# / .NET / InstallShield / Bugzilla / XML / Git ### Technical Writer/Technical Support @ 3VR Jan 2009 – Jan 2013 | San Francisco ● Wrote and edited documentation including user manuals, installation guides, setup posters, and web-based help. ● Created API documentation and supporting code samples. ● Wrote UI text (menu items, error messages, setting names, etc.) ● Produced paid online training courses for installers of 3VR's products. From 3/09 to 06/10 I was also a member of the technical support group: ● Diagnosed and resolved technical support issues via phone and email. ● Ran weekly reports reviewing closed support cases for accuracy and completeness. ● Spearheaded development of internal knowledgebase and partner extranet websites. ● Wrote over 400 knowledgebase articles documenting support solutions and standard operating procedures. ● Created product selection web tool to help customers with purchase decisions. ● Created a support case tracking chatbot. Technology: InDesign / Illustrator / PhotoShop / Dreamweaver / Word / JavaScript / HTML / CSS ### Editor @ Business Wire Jan 2007 – Jan 2009 ● Formatted and proof read corporate news from high-profile companies; topics included product releases, personnel changes, and financial earnings reports. ● Communicated with clients via phone and email to ensure proper handling of each document. ### Editorial Intern @ Where Magazine Jan 2008 – Jan 2008 ● Wrote articles for monthly tourist magazine. ● Checked facts. ● Placed copy in page layouts in Adobe InCopy. ### Copy Editor @ Daily Nexus Jan 2004 – Jan 2007 ● Edited copy for grammar, clarity, and style according to the Associated Press and in-house style guides. ● Checked facts using internet and phone sources. ● Formatted photos and page layouts in InDesign. ● Wrote articles and drew a weekly comic strip. ## Education ### Master of Information Management and Systems (MIMS) in Human Computer Interaction University of California, Berkeley ### Computer Science in Math City College of San Francisco ### BA in Linguistics, English UC Santa Barbara ## Contact & Social - LinkedIn: https://linkedin.com/in/katerushton - Portfolio: https://krushton.com --- Source: https://flows.cv/kater JSON Resume: https://flows.cv/kater/resume.json Last updated: 2026-04-13