# Kateryna Shydlovska

> Software Engineer at AWS

Location: Austin, Texas, United States
Profile: https://flows.cv/kateryna

Experienced Customer Service Representative with a demonstrated history of working in the information technology and services industry. Skilled in Multilingual, Customer Satisfaction, Teamwork, Team Leadership, and Customer Service. Strong support professional graduated from Kharkiv Banking University.

## Work Experience
### Software Engineer @ Amazon Web Services (AWS)
Jan 2022 – Present

### Software Engineer @ Atmosphere
Jan 2021 – Jan 2022 | Austin, Texas, United States

### Software Engineer @ Microsoft Leap Apprenticeship Program
Jan 2021 – Jan 2021 | Redmond, Washington, United States

### Student @ Code Fellows
Jan 2020 – Jan 2020 | Seattle, Washington, United States

### Teaching Assistant @ Code Fellows
Jan 2020 – Jan 2020 | Seattle, Washington

### Front Desk Assistant @ Code Fellows
Jan 2020 – Jan 2020 | Seattle, Washington

### Student @ Code Fellows
Jan 2019 – Jan 2020

### Customer Services Agent @ Blueprint Technologies
Jan 2018 – Jan 2019 | Bellevue, USA

### Manager @ Centurygold (Zolotoy Vek),
Jan 2014 – Jan 2016 | Kharkiv Region, Ukraine
•	Prepared the floor staff for the Quality audits 
•	Researched and attracted potential clients
•	Signed contracts with new customers
•	Deep knowledge of the business field and competitors to ensure high quality of product and service
•	Resolve customer complaints, guide them and move situations toward positive resolution or closure


## Education
### Certificate in Java, Python, MERN
Coding Dojo
Jan 2021 – Jan 2021

### Certificate in Full-Stack JavaScript
Code Fellows
Jan 2019 – Jan 2020

### Bellevue College
Jan 2017 – Jan 2017

### Bachelor's degree in Banking, Accounting and Finance
Kharkiv Banking University
Jan 2011 – Jan 2016


## Contact & Social
- LinkedIn: https://linkedin.com/in/kateryna-shydlovska

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Source: https://flows.cv/kateryna
JSON Resume: https://flows.cv/kateryna/resume.json
Last updated: 2026-03-29